If you want to contribute to the wellbeing of families and community members, this social housing course will provide you with the knowledge and skills required to work effectively within the social and community-housing sector. The Certificate of Social Housing is an online professional development program that is ideal for those who are engaged in […]
Career Outcomes
Professional Development For:
- Social Housing Officer
- Community Services Workers
The Certificate of Social Media Marketing is a professional development course that explores social media's capabilities and provides a solid foundation for success in the dynamic online marketing environment. In this social media marketing course, you will learn core social media marketing concepts and how to create successful social media strategies to meet business goals. You will also learn to identify target audiences, create buyer personas, conduct competitor analyses, and develop SMART goals to design exciting campaigns.
Career Outcomes
Professional Development for:-
• Social Media Manager
• Digital Marketing Specialist
• Content Creator/Influencer
• Brand Manager
• Public Relations Specialist
• SEO and SEM Specialist
• E-commerce Marketing Manager
• Graphic Designer
• Community Manager
• Freelance Consultant
A strategic management plan is critical to achieving an organisation’s long-term goals. If you’re a business leader, manager or an employee wanting to understand and apply strategic planning, this course is ideal. The Certificate of Strategic Planning an online professional development program covering the principles and processes of strategic planning. In this strategic planning course, […]
Career Outcomes
- Strategic Consultant
- Strategy Manager
Suicide is a highly complex issue with far-reaching consequences. Advocacy and education are critical to identify those at risk, apply intervention strategies and support bereaved and distressed clients. The Certificate of Suicide Bereavement Support will provide you with the knowledge and skills required to facilitate suicide bereavement support groups and work and engage with people […]
Career Outcomes
- Youth Counsellor
- Mental Health Counsellor
- Counsellor
If you work in community services, education, health care, counselling or in any profession with those who may have experienced trauma, this course will help you to understand their needs and aid recovery. The Certificate of Trauma-Informed Care is an online professional development program that will provide you with the knowledge and skills required to […]
Career Outcomes
- Client Care Case Manager
- Child Youth Support Worker
- Trauma Specialist
Workforce planning and development makes a significant contribution to the success of any company, but implementation can be daunting as it can be difficult to define. This online professional development program will show you how to develop and implement workforce planning and development strategies for an organisation. The Certificate of Workforce Planning and Development will […]
Career Outcomes
- Workforce Planning Support
- Workforce Planning Officer
The Certificate of Workplace Health and Safety is an online professional development program that will provide you with the skills and knowledge required to understand work health and safety (WHS) Acts, regulations and codes of practice, and to contribute to actions to achieve compliance with WHS legislation in the workplace. In this online workplace health […]
Career Outcomes
- Workplace Health and Saftey Advisor
- Workplace Health and Saftey Officer
This online professional development course will provide you with the foundation knowledge you need to work in a support or community care role. You will gain the skills and knowledge required to work effectively with clients, family members, staff, visitors, suppliers and others to meet established work requirements. The Certificate of Community Care and Support […]
Career Outcomes
- Personal Carer / Nanny
- Community Support Worker
- Community Care Staff
Communication is at the heart of everything we do. Ideally, it should be a two-way process. While one person is providing information, the other should not only understand what is said but show they are receptive to the information. The ability to communicate effectively requires strong verbal and listening skills, and both are vital employee […]
Career Outcomes
Professional development for office professionals, managers and those wishing to enhance their communication skills.
The matters brought to a law firm are highly sensitive. This makes confidentiality essential in the legal field in order to protect the rights of clients. Confidentiality and Security Within the Legal Environment will provide you with the skills and knowledge required to use ethical behaviour when dealing with sensitive and confidential information in a […]
Career Outcomes
Professional Development for:
- Legal Secretary
- Law Clerk
Is management your calling? A demand for skilled staff to manage contact and call centres means career advancement opportunities in this industry are excellent. The Contact Centre Management Program is an online professional development program that will provide you with the skills and knowledge required to effectively manage a contact or call centre. In this […]
Career Outcomes
- Team Leader
- Call Centre Manager
- Customer Service Team Leader
Critical and Creative Thinking is a professional development course that will expand your creative thinking skills while simultaneously improving your ability to think critically in the workplace and everyday life. When you undertake this professional development course, you will learn the techniques to develop critical and creative thinking. You will also learn to challenge ideas and assumptions, present solutions that justify decision-making processes and understand legislative requirements relating to workplace practices.
Career Outcomes
Professional Development for anyone in business, government or the creative industries.
Customer service strategies are essential to increase customer satisfaction, which helps businesses to retain loyal customers and grow repeat business. Customer Service Strategies is a short online course that will provide you with the skills and knowledge required to advise on, carry out and evaluate customer service strategies, including the design of improvement strategies based […]
Career Outcomes
Professional Development For:-
- Sales Assistants
- Retail Assistants
- Customer Service Staff
Design and Develop Learning Programs is an online professional development program that will provide you with the skills and knowledge required to conceptualise, design, develop and review learning programs to meet an identified need for a group of learners. In this professional development course, you will learn the skills and knowledge needed to identify the parameters of a learning program, determine the design, outline the content, and review its effectiveness.
Career Outcomes
Professional Development For:
- Teachers
- Teacher Aid
- Education Support Workers
If you work in the community or disability services industry, this professional development course is essential to develop the skills necessary to increase a person’s quality of life and decrease the frequency and severity of ‘behaviours of concern.’ Develop and Promote Positive Person-Centred Behaviour is an online professional development program that will provide you with […]
Career Outcomes
Professional Development For:
- Lifestyle Support Workers
- Aged Care Workers
- Community Services Workers
- Disability Support Workers
Gain the skill set and knowledge to plan and develop a new business venture, whether for self-employment or to expand an existing organisation or company. If you’re considering starting a new business, this course is ideal professional development for you. Develop New Business Ventures is an online professional development course that will provide the skills […]
Career Outcomes
Professional Development for:
- New Business Owners
- Entrepreneurs
If you aspire to work in the rewarding field of education in indigenous communities this professional development course is ideal for you. This online course is also essential training for teachers working with students from Aboriginal or Torres Strait Islander backgrounds. Education Strategies for Indigenous Students is a short online professional development course designed to […]
Career Outcomes
Professional Development For:-
- Teacher Aids
- Educational Support Workers
Think you can cut it in executive sales? As a sales professional, you’ll be the face of a company and will need to be highly people-focused, passionate and persistent. If this sounds like your personality, you’ve found your calling. Executive Sales and Account Management Program is an online professional development course that will provide you […]
Career Outcomes
- Account Executive
- Sales Representative
- Sales Manager
- Senior Sales Executive
This online professional development course is ideal for anyone working with feet. This can include allied health roles in podiatry or beauticians specialising in pedicures. Foot, Skin and Nail Care will provide you with the knowledge and skills required to provide basic foot, skin and nail care to clients. In this online course you will […]
Career Outcomes
- Foot Care Service Worker
- Podiatry Assistant
- Personal Care Worker
Those who are homeless, or are at risk of homelessness, have complex care and support needs that go beyond facilitating housing or shelter. If your future career involves working with homeless people, this professional development course is ideal for you. Homelessness Support is an online professional development program that will provide you with the knowledge […]
Career Outcomes
Professional Development For:-
- Community Counsellors
- Community Support Worker
