Certificate of Workforce Planning and Development

Unit 1 – Coordinate workforce plan implementation

• Review staff turnover and demographics
• Access to organisational information systems
• Assess to workforce supply
• Establish your organisation’s workforce requirements
• Objectives for modification or retention of the workforce
• Confirming objectives with stakeholders
• Supporting diversity
• Addressing high staff turnover
• Causes of high turnover
• Exit interviews and surveys
• Reducing employee turnover
• Retaining relevant skilled labour
• Sourcing skilled labour
• Internal and external recruitment
• Online recruitment
• Company website advertising
• Newspapers and professional journals and websites
• Recruitment agencies
• Contingency planning
• Networking
• Universities, TAFE and colleges
• Employee referrals
• Communicating plan objectives to relevant stakeholders
• Agreed objectives for recruitment, training, redeployment and redundancy
• Organisational change
• Lewin’s change model
• Nadler and Tusman’s change model
• Change management
• Meeting workforce diversity goals
• Succession planning
• Workforce turnover
• Labour trends
• Organisational climate
• Monitor government policy on labour and supply
• KPI’s and performance gaps
• Industrial relations
• Legislation
• Labour force analysis and forecasting techniques

Unit 2 – Contribute to strategic workforce planning

• Research planning requirements
• Direction, objectives and targets
• HR strategic planning
• Goals
• Future labour needs
• Technology
• External influences and trends
• Economic trends
• Market trends
• Technological trends
• Demographic trends
• General population trends
• Data
• Industrial and legal requirements
• Consultation
• The consultation process
• The HR role
• The HR department
• Strategic objectives
• Skills gap analysis
• Filling skills gaps
• Retaining staff
• Costs and benefits
• Risk management
• Contingency planning
• Strategic human resource planning
• Implementation

Unit 3 – Lead and manage organisational change

• Change management
• Strategic and action plans
• Budgets and forecasting
• Forecasting techniques
• Risk assessment and management
• Individual risk
• Change management strategies
• Planning change
• Managing change
• Change models
• Education
• Strategies and innovation
• Chane situation
• Change proposals
• Costs and benefits
• Project plans
• Restructuring
• Communication plans
• Education programs
• Implementation
• Evaluation
• Barriers to change
• Managing resistance to change