Communication is at the heart of everything we do. Ideally, it should be a two-way process. While one person is providing information, the other should not only understand what is said but show they are receptive to the information. The ability to communicate effectively requires strong verbal and listening skills, and both are vital employee assets in any business environment.
Communicate With Influence is an online program that will help you improve your interpersonal communication skills, choose the right communication method to convey your message, and communicate with confidence both verbally and non-verbally.
In this personal development course, you will explore the art and science of communicating with influence, build trust with those you are communicating with, and learn to fine-tune your listening skills by asking the right questions.
You will also gain insights into miscommunication (the signs and how to resolve it), how to make an impact with non-verbal behaviours, and how to capture the attention of senior executives.
On completion of this course, you will be able to communicate efficiently and effectively, which will improve your morale and productivity, and enhance your relationships with your company, clients and colleagues.
Printed learning materials are available for purchase for this course and can be ordered during enrolment.
