The Certificate of Transcription (Medical/Legal/General) is an online professional development program designed to equip you with the knowledge and skills necessary to excel in transcription across a range of industries.
Transcription is a critical skill in various industries, including legal, medical, media, and academia. In this course, you will learn the essential techniques, tools, and strategies to become a proficient and efficient transcriber. Whether you are a seasoned professional seeking to enhance your skills or a beginner starting from scratch, this course is tailored to meet your needs.
Through engaging lessons, practical exercises, and real-world scenarios, you will explore the fundamental principles of transcription and develop a strong foundation in accuracy, formatting, and attention to detail. You will gain hands-on experience transcribing audio files, including interviews, business meetings and more.
This course is designed to provide a comprehensive understanding of transcription principles and equip you with the practical skills required for success in this field. You will access interactive learning materials, practical exercises, and unlimited tutor support.
Upon completing this course, you will be confident and competent to produce accurate and high-quality transcriptions, meet client expectations, and pursue rewarding opportunities in the transcription industry.
Course Structure
Transcription (Medical/Legal/General)
Unit 1 – Introduction to Transcription
- The transcription industry
- Opportunities and challenges
- Market demand
- Accessibility
- Rise of remote working
- Legal compliance
- Growth of audio and video
- Key players
- Market factors
- Competitor analysis
- Size, scope and specialisation
- Market trends
- Identifying new opportunities
- Identifying niche markets
- Identifying potential clients
Unit 2 – Transcription Fundamentals
- Typing skills
- Ergonomics
- Typing techniques
- Touch typing
- Building typing speed
- Building typing accuracy
- Proofreading techniques
- Spelling and grammar
- Accuracy and integrity
- Keyboard shortcuts
- Timed exercises
- Mastering touch typing
- Active listening
- Focus and concentration
- Accents and speech patterns
- Note-taking
- Style Guides
- Formatting standards
- Spelling and grammar
- Verbatim versus clean verbatim
- Time codes and time stamps
- Editing and proofreading
- Typing software
Unit 3 – Transcription Technology
- Transcription equipment
- Transcription software
- Speech recognition software
- Transcription approaches
- Text editing tools
- File management
- Security and data protection
- Mastering touch typing
- Transcription software
- Essential software
- Google Workspace
- Project management software
- Communication software
- Time-tracking software
- Email management software
- File sharing and storage
- Calendar management
- Security software
- Accounting software
- Social media software
Unit 4 – Setting Up Your Transcription Business
- Business structures
- Business registration and licencing
- Australian Business Number (ABN)
- Business name registration
- Licences and permits
- Privacy and data
- Law, taxation and finances
- Employment and industrial relations
- Business Insurance
- Public liability insurance
- Professional indemnity insurance
- Business asset insurance
- Start-up costs
- Equipment costs
- Office space and utilities
- Professional services
- Legal frameworks
- Privacy laws
- Intellectual property rights
- Accessibility standards
- Legal and compliance
- Ethics and professional standards
- Confidentiality and privacy
- Accuracy and quality
- Timeliness and reliability
- Professional development
- Cultural sensitivity
- Professionalism and integrity
Unit 5 – Transcription Workflow
- Workflows
- The transcription process
- Using technology and tools
- Constraints and improvements
- Quality control measures
- Effective communication
- Continuous improvement
- Effective playback
- Software features
- Transcription techniques
- Workflow management
- Updates
- Quality control
- Proofreading
- Client communication and feedback
- Workflow documentation
- Standard Operating Procedures (SOPs)
- Continuous improvement
Unit 6 – Client Acquisition and Management
- Identifying target clients
- Networking and referrals
- Referral programs
- Marketing strategies
- Content marketing
- Social media marketing
- Collaboration and partnerships
- Online presence and branding
- Client engagement
- Website optimisation
- Targeted advertising
- Client testimonials
- Email marketing
- Website guide
- Pricing strategies
- Client relationship management
- Customer service and support
- Continuous improvement and feedback
Unit 7 – Data Security and Confidentiality
- Data protection and regulations
- Data security standards
- File transfer and storage
- Confidentiality agreements
- Access control
- Data encryption
- Training and preparedness
- External validation
- Audits and assessments
- Monitoring and improvement
- Employee training and awareness
- Incidence response
- Risk management
- Education and monitoring
Unit 8 – Growing Your Transcription Business
- Growth strategies
- Assessing market demand
- Specialised expertise
- New service packages
- Geographical reach
- Professional development
- Technology and automation
- Networks
- Collaboration partners
- Subcontractors
- Nurturing relationships
- Marketing for growth
- Thought leadership
- Customer Relationship management
- Financial planning and resource management
Unit 9 – Medical Transcription
- Introduction to medical terminology
- The human body
- Cells, tissues and organs
- Anatomy and physiology
- Digestive and Endocrine Systems
- Cardiovascular and Respiratory Systems
- Musculoskeletal and Nervous Systems
- Diagnostic terms
- Surgical terms
- Therapeutic terms
- Pharmacology
- Eyes and ears
- Oncology, radiology and nuclear medicine
- Medical reports
- Medical terminology
- Accuracy and proofreading
Unit 10 – Legal Transcription
- Introduction to legal transcription
- Legal terminology
- Australian Legal System
- Ethics and integrity
- Court systems
- Tribunals
- Legal procedures
- Justice
- AUSTLII
- Key legal terms and phrases
- Complex legal terms
- Legal documents and terminology
- Transcription of court proceedings
Study Hours
Estimated duration 75 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
One (1) Typing Speed and Accuracy Test. This typing test is marked according to Australian Standards. Conditions apply.
Testimonials
Easy to use the website and access materials. Staff friendly and helpful. The thorough course covered all aspects of the subject.
J. Tanner, WA | Certificate of Transcription – Medical/Legal/General
The notes and assignments were interesting and engaging. I loved the fact that you could learn at your own pace and that there were no due dates. It was also a less pressured form of study, which suits me and my needs, as I have a disability.
R.Williams, Parkdale, Victoria | Certificate of Transcription – Medical/Legal/General
Studying with Australian Online Courses was a convenience for me as I could combine a full time job and study. The online classes allowed me to study from home on self-paced learning. Course consisted of well-structured and clearly explained materials which covered all of the questions mentioned later in assessments. As well as giving a good knowledge and convenience the course also teaches you to be more disciplined
M. Myroniak, Chernivtsi, Ukraine | Certificate of Transcription – Medical/ Legal/ General
Easy to use and very accessible tutors for help
S. Rathbone, Ormeau, QLD | Certificate of Transcription – Medical/Legal/General
About Us
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Enrol Now
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
- Medical Typist
- Legal Transcriptionist
- Medical Transcriptionist
- Transcriptionist
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