Getting Started

Welcome to Australian Online Courses

Congratulations on taking the first step towards finding your new direction. Whether you’re embarking on a career change, are up-skilling in your current role or have decided to pursue a passion project – we wish you much success!

We hope you enjoy your course but, above all, we wish you a future where you are living to work, not working to live. After all, the days are long (especially in a job you don’t enjoy) but the years are short.

We’re Here to Help

While we are on an online training provider, you’re not alone. In fact, our team of friendly Learning Consultants and Tutors are available to assist you from the moment you enrol until you successfully graduate your course.

Simply call us on 1300 76 2221 8.00 am – 4.00 pm (AEST) Monday to Friday or Live Chat during business hours.

Unlimited tutor support is available – please visit our Contact Tutor page.

How to Get Started

For most courses, all you need is a computer with an Internet connection and some basic programs that you’re probably already familiar with, such as Microsoft Word. There are no special software requirements and everything you need to complete the course is provided online via your elearning system.

Welcome Email

In your welcome email you will find important information regarding your new elearning system, your assessment and your username and password to access your course. Please save your elearning system URL for ease of access.

Where to Start

When you are enrolled into a course with multiple units, you have the flexibility to choose the order in which you complete them. You can also work through your units concurrently if you wish.

Tutor Support

Tutor support is available via email. If you need help with an assignment, please Contact a Tutor.


Unless otherwise specified, please complete all assessment items before submitting for marking. If you would like your individual assignments to be reviewed before submitting, please send your work for review to:

For students who have ordered optional printed materials, please note that all assessment must be submitted online via the elearning system.

Optional Hard Copy Materials

If you prefer to learn by reading a hard copy of your course materials, optional printed materials are available. Order Printed Materials.

Study FAQs


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