Successful, collaborative remote working is crucial to almost all businesses across the world. This comprehensive course is ideal for employers and employees to manage the remote work environment better.
Managing Remote Work is an online professional development course designed to help you manage staff, teams and projects from a distance better.
In this managing remote work course, you will learn about the nature of the remote workplace, balancing the challenges and benefits of remote work and how to adapt remote work for different sectors, from health to retail.
You will discover technology that aids remote work and client interaction, including webinars, live chats, live streams and planning online events, and how to manage and support staff working remotely.
On completion of this course, you will have gained the skills and knowledge to confidently manage remote work projects and staff.
Course Structure
Unit - Managing Remote Work
Unit 1 – Nature of Remote Work
- Nature of remote work
- Definition of remote work
- Location, location, location
- The on-going shift toward remote work
- Traditional forms of remote work
- Industry and employment
- Nature of a remote workplace
- Creating a home workspace
- Workplace obligations for satellite remote work sites and home offices
- Employee or freelancers
- Obligations to employees
- Building codes
- Insurance
- Materials
- Community hubs
- Scope of remote workplaces for different goods and service business structures
- Drawbacks to remote working
- Prevalence of remote work
- Timeframe? Is it a short-term decision or long-term?
Unit 2 – Challenges and Benefits of Doing Work Remotely
- Productivity and time management
- Social loafing
- Insufficient co-ordination
- Interruptions
- Travel time
- Time management
- Achieving flow state
- Trust
- Talent acquisition
- Confidentiality and data protection
- Impact of remote work on businesses
- Impact of remote work on employees/remote workers
- Impact of remote work on the environment
Unit 3 – Comparative Practices/Working in Different Industries
- Sectors adapting to remote work
- Health sector
- Accessing appropriate technological equipment
- Developing skills to support telehealth workers
- Managing chronic or rehabilitative care
- Managing long-term care
- Changing management requirements within the health sector
- Changing funding practices and procedures
- Patient’s digital/health literacy
- Patient attitudes to telehealth services
- Managing emergency care
- Education sector
- Distance education
- Home schooling
- Off campus learning
- Benefits of remote learning
- Flexible learning hours
- Flexible curriculum
- Challenges for remote learning
- Organisational issues
- Costs of specialist equipment/resources
- Curriculum management and oversight
- Extended screen time
- Maintaining student motivation and focus
- Dependent on internet access
- Easy to cheat
- Adults in education
- Retail sector
- Basics and groceries
- Non-essential goods, luxury goods
- Food services
- Office services – financial/ administration
Unit 4 – Communicating Remotely – Technologies Used
- Face-to-face communication vs. remote communication
- Face-to-face communication
- Remote communication
- Creating a positive share culture in the workplace
- Feedback
- One-on-one meetings
- Engagement
- Knowledge sharing
- How to effectively use different types of remote communication
- Face-to-face communication online (real-time)
- Letters and emails
- Telephone calls
- Instant messaging and SMS
- Online chat
- Remote working with clients
Unit 5 – Managing and Supporting Staff Remotely
- Managing staff remotely
- Leadership
- Leadership and group culture
- Leadership and accountability
- Leadership and remote worker
- Communication
- Personality and motivation
- Monitoring employee output & work quality
- Building & sustaining a work culture remotely
- Reviewing staff & performance appraisals
- Recruitment & training
- Hiring staff and training new staff
- Professional development for existing staff
- Supporting staff
- Stress
- Symptoms and effects of stress
- Burnout
- Staff wellbeing
- Unmotivated staff
- Occupational health and safety considerations
- The positives
Unit 6 – Logistics – Supplying Goods and Services Remotely
- Remote sales and large or small businesses
- Definition of goods businesses
- Food & beverage
- Fashion
- Managing delivery of goods remotely
- Legal aspects
- Dangerous goods
- Customer expectations
- Third party logistics & warehousing
- Services
- Definition of a service business
- Examples of service businesses suited to remote work
- Financial services
- Information & communication technology
- Education
- Logistics and freight coordination
- Administrative work
- Training
- Health & wellbeing
- Other professional services
Unit 7- Online Events
- Webinars
- Product launches
- Book launches
- Virtual conferences
- Pre-event discussion boards
- Breakout rooms
- One-to-one meetings
- Virtual booths
- Live chats
- Live streams
- Team building
- Planning an online event
Unit 8 – Research Project – Developing a Plan for Remote Working
- Scheduling work
- Time management
- Tracking time
- Pomodoro method/interval method
- Time blocking
- Planning to ensure resources
- Meetings
- Planning for risks/contingency planning
- Files, materials, and backups
- Homecare, childcare, illness
Study Hours
Estimated duration 50 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
About Us
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Enrol Now
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
Professional Development for:-
- Manager
- Supervisor
- Remote worker
- Virtual assistant
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