Certificate of Quality Auditing

Unit 1 – Initiate a quality audit

• Audit standards
• Quality standards
• Quality terms and systems
• Quality audits
• Audit objectives and scope
• Audit risk
• Trends or patterns
• Risk management and assessment
• Information for the audit
• Documents
• Policies and procedures
• Previous audits
• Audit notifications
• Audit methods and techniques
• Audit processes and techniques
• Audit resources
• Selecting audit team members
• Qualities, experience and requirements
• Resources
• Audit plans
• (Inclusions, considerations and developing a plan and communication
• Assigning responsibilities
• Timing and schedules
• Submitting the plan
• Informing audit team members responsibilities
• Communicating the audit plan and schedules
• Methods and techniques
• Establishing the impact of previous audits
• Compliance and examining previous audits
• Checking the documentation s adequate
• Determining the need for further documentation
• Developing checklists
• Entry and exit meetings
• Auditing codes of practice and ethics
• Organisational protocols for written communication

Unit 2 – Lead a quality audit

• Meeting agenda – discussions
• Audit agenda
• Opening meeting process
• Confirm the proposed audit plan
• Reasons for changing audit plans
• Identifying information sources
• Organisational documents
• Documents required for an audit
• Interviews with staff members
• Organisational websites
• Products, equipment and machinery
• Examination of raw materials
• Copies of previous audits
• External data
• Interviewing stakeholders
• Gathering information and documentation
• Supervising the audit team
• Re-assigning team members
• Instigating contingency plans
• Reviewing, assessing and reaching an agreement on findings
• Reliability of data
• Exit meetings
• Audit results and findings
• Confirming reporting arrangements
• Explaining the audit and follow-up actions
• Submitting final audit report
• Providing feedback to audit team
• Supporting team members to review their own work
• Providing advice on individual improvement
• Requirements of auditing standards
• Key features of technology required for auditing

Unit 3 – Report on a quality audit

• Compile audit results
• Analyse compiled audit results against audit plan
• Identify non -compliances
• Process and analysis
• Decisions based on analysis
• Types of analysis
• Quantitative analysis
• Statistical analysis
• Inferential analysis
• Qualitative analysis
• Descriptive analysis
• Critical analysis
• Objective analysis
• Consult with team members
• Produce draft audit
• Possible outcomes from an audit
• Finalise audit report
• Stakeholder feedback
• Strategies for writing effective reports
• Presenting final audit report
• Action plans
• Scheduling
• To do lists
• Flow chats and Gannt charts
• Time frames for corrective action
• Non-conformance
• Corrective action follow-up
• Auditing regulations
• Technology required for producing audit results
• Stakeholder communication