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Certificate of Emotional Intelligence

Emotional intelligence is crucial in people-focused environments. Designed for professionals, leaders, educators, and anyone looking to enhance their emotional and relational skills, this course helps you succeed under pressure with a positive mindset.
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Start Anytime
Yes
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Delivery Method
100% Online
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Study Hours
30 hours
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Course Access
12 Months

Certificate of Emotional Intelligence

Emotional intelligence is crucial in people-focused environments. Designed for professionals, leaders, educators, and anyone looking to enhance their emotional and relational skills, this course helps you succeed under pressure with a positive mindset.

The Certificate in Emotional Intelligence is a professional development course that will help you develop greater self-awareness, build emotional resilience and navigate challenging interpersonal relationships.

In this emotional intelligence course, you will explore the foundations of emotional intelligence (EI), including the role of self-regulation, motivation, and social skills. You will explore reflective practices, such as journaling and emotional mapping, along with techniques like progressive muscle relaxation, meditation, and guided breathing exercises, to enhance emotional regulation and resilience.

You will also learn to express empathy, build stronger relationships, and lead with emotional intelligence. You will explore various leadership styles and strategies, including coaching, affiliative, and visionary, along with techniques for motivating teams, adapting leadership styles, and building and maintaining trust.

On completion of this course, you will have practical tools to manage emotions, build strong relationships and lead with empathy and confidence.

Printed learning materials may be available free to print for this course. Requests can be made by contacting us. 

Course Structure
Certificate of Emotional Intelligence

Unit 1: Understanding Emotional Intelligence

  • Understanding emotional intelligence
  • Why emotional intelligence matters
  • Self-awareness
  • Self-regulation
  • Motivation
  • Empathy
  • Social skills
  • EI vs IQ
  • EI across cultures

Unit 2: Developing Self-Awareness

  • Developing self-awareness
  • Identifying emotions
  • Recognising emotional triggers
  • Personal values and EI
  • How values shape our emotions
  • Values in conflict
  • Identifying your values
  • Why values matter
  • Journalling
  • Emotional mapping

Unit 3: Managing Emotions and Stress

  • Managing emotions and stress
  • Self-regulation techniques
  • Managing anxiety and overwhelm
  • Building emotional resilience
  • Mindset and emotions
  • How mindset shapes emotions
  • Guided breathing exercises
  • Progressive muscle relaxation
  • Meditation and mindset
  • Eustress

Unit 4: Developing Empathy

  • Developing empathy
  • What is empathy?
  • What is sympathy?
  • Recognising emotional diversity
  • Building cross-cultural empathy
  • Listening without judgement

Unit 5: Building Better Relationships

  • Building better relationships
  • Reading non-verbal cues
  • Managing conflict with EI
  • Giving and receiving feedback
  • Emotional boundaries

Unit 6: Leading With Emotional Intelligence

  • Leading with emotional intelligence
  • Emotionally intelligent leadership styles
  • The coaching leader
  • The democratic leader
  • The affiliative leader
  • The visionary leader
  • Adapting your style
  • Motivating and engaging teams
  • Decision making with EI
  • Leadership and trust
  • EI in remote teams
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Estimated Duration
30 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment

Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.

Approval and Recognition

Australian Online Courses Pty Ltd is an approved and recognised member of IARC. The IARC is an International association that recognises quality and excellence in tertiary education providers.

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Career Outcomes

Professional Development for:

  • Business Managers
  • Office Managers
  • Team Leaders
  • Team members
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* Ts&Cs apply
Certificate of Emotional Intelligence
$299.00
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About Us

At Australian Online Courses, we are passionate about helping individuals from diverse backgrounds achieve their career goals. Since 2008, we have created opportunities for people in Australia and around the world.

Our Difference

What sets us apart is that we genuinely care about your career development. That’s why flexible study schedules, competitive pricing and exceptional customer and student support are at the heart of what we do. Our comprehensive courses, developed in consultation with industry employers, provide the skills and knowledge necessary for success in your current role or to pursue new opportunities.

Our state-of-the-art eLearning platform means you can study anywhere, anytime. So, enrol today and get the skills and confidence you need to achieve your career dreams, big or small.

Graduation

A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.

How to Enrol

You can enrol online by clicking Get Started on any course page under Enrol & Start Today. Follow the prompts to complete your enrolment as an individual, business, or service provider.

Enrol via Live Chat (Business Hours)

Enrol via Telephone 1300 76 2221 (Business Hours)

Payment Options

Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.

Course FAQs

Why choose Australian Online Courses?
  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support via email;
  • We offer twelve (12) months’ access, with extensions available upon application (fees apply);
  • Course may be tax deductible; see your tax advisor.

There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18 with a competent level of English. For those under 18, please complete the Parent/Guardian Consent Form before enrolling.

To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.

You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!

Credit card: Within 60 mins during business hours.

BPAY: Within 1-2 working days.

Internet Banking: Within 1-2 working days.

Cheque/Money Order: Upon receipt of mailed cheque.

This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.

No. All courses are delivered online via our LMS and there are no work placement requirements in this course.

Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.

Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.

Offer
Enrol in June and take 15% off!
  • Valid for courses only
  • Enter the coupon code JUNE when enrolling.
  • Ts&Cs apply.
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