Do you want to communicate in a way that saves time, builds credibility and improves relationships? Discover the power of persuasive communication and avoid common writing mistakes to strengthen your business writing skills.
The Certificate of Business Writing is a professional development course that develops your business communication skills, providing a competitive advantage in the workplace.
In this online business writing course, you gain the skills and strategies to write with clarity, impact, and confidence for a professional setting. You will learn how to define your communication objectives, analyse diverse audiences, and create focused messages that drive desired outcomes.
You will also discover how to structure content for maximum readability and write a range of professional business documents, including emails, memos, letters, reports, proposals, business cases, and presentations. You will also explore digital communication best practices and how to use AI responsibly to support your business writing.
On completion of this course, you will have the confidence and skills to write with greater accuracy and impact in any professional setting.
Course Structure
Certificate of Business Writing
Unit 1: Foundations of Effective Business Writing
- Foundations of effective business writing
- The impact of business writing
- Types of business writing
- Tone, style, and etiquette
- 5cs: complete, clear, correct, courteous, and concise
- Persuasive writing
Unit 2: Planning and Audience Analysis
- Planning and audience analysis
- Communication objectives and outcomes
- Audience analysis: stakeholders, clients, and internal teams
- Audience profiles
- Planning diagrams and frameworks
Unit 3: Structure, Logic, and Readability
- Structure, logic, and readability
- Logical flow: creating outlines, headings, and transitions
- Paragraphing and linking ideas
- Layout and formatting
- Document design
Unit 4: Clarity, Conciseness, and Tone
- Clarity, conciseness, and tone
- Writing with clarity
- The art of concise writing
- Balancing professionalism with warmth
- Inclusivity and sensitivity in language
Unit 5: Grammar, Punctuation, and Common Errors
- Grammar, punctuation, and common errors
- Subject-verb agreement
- Misplaced modifiers
- Proper pronoun usage
- Clear sentence structure
- Punctuation accuracy
- Spelling mistakes
- Capitalise properly
- Use active voice
- Self-editing techniques
Unit 6: Professional Business Communication
- Writing different business documents
- Writing business emails
- Email etiquette
- Writing memos
- Writing business letters
- Writing reports
- Writing proposals
- Writing summaries
- Writing business cases
- Step-by-step guide to creating a business case
- Writing presentations
Unit 7: Digital Communication
- Digital communication
- Writing for digital platforms
- Adopting and adapting templates
- Using AI to enhance business writing
- Ethics and AI
- Personal action plan
Unit 8: Editing, Proofreading, and Reviewing
- Editing, proofreading, and reviewing
- The editing process
- Using checklists
- Reviewing for consistency
- Feedback and collaborative writing
Study Hours
Estimated duration 40 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Approval and Recognition
Australian Online Courses Pty Ltd is an approved and recognised member of IARC. The IARC is an International association that recognises quality and excellence in tertiary education providers.
Testimonials
Click to See What Our Students Say
I enjoyed the flexibility to start and pause when my workload increased at my job. The content was useful and the assignments challenging, but condensed enough to allow completion on the weekend, when I had free time. If there are future learnings I feel are beneficial to my career, I will be sure to see if AOC have an applicable course.
Nolan | Melbourne, Victoria | Certificate of Business Writing and Communication
Australian Online Courses provided a comprehensive course with tutor access when required. The learning experience was positive and recommended. Thank you.
D. Jai Jones, Haymarket, NSW | Certificate of Business Writing and Communication
This is the second time I have used Australian Online Courses. I like having the freedom to be able to study at my own pace over 12 months.
The content is useful and being able to download resources to be able to continue to use for future need is great.
H. Richards, Battery Point, TAS | Certificate of Business Writing and Communication
The content of the course was good. I completed the course and look forward to putting my skills into practice.
L. Jennings, Mountain Creek, QLD | Certificate of Business Writing and Communication
I’ve thoroughly enjoyed my experience studying with Australian Online Courses because it gives you the opportunity to learn new skills at your own pace.
Aaron | Ballajura, WA | Certificate of Business Writing and Communication
Flexible and helpful. great course, learned a lot and will implement a lot of skills into my personal and work life!
Toni | Keilor, VIC | Certificate of Business Writing and Communication
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrolment Form – Employment Services and Rehabilitation Providers
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Payment Options
Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
- Managers
- Communications Coordinator
- Executive Support Officer
- Tender/ Bid Writer/ Proposals Assistant
- Junior Editor
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