Teams are the building blocks of any successful business. If you want to learn how to build more productive teams, this course is ideal professional development for you.
Building Better Teams is an online course that will provide you with the skills and strategies to build effective, high-performing teams.
In this team building course, you will learn how to develop teams and individuals, lead team effectiveness and promote innovation in team environments. You will also learn to apply critical thinking skills in a team environment.
On completion of this course, you will have a comprehensive understanding of how to build teams to boost business profitability and success.
Course Structure
Unit 1 - Promote team cohesion
- Workplace goals and responsibilities
- Team goals and roles
- Characteristics of an effective team
- SMART goals
- Key Performance Indicators (KPI’s)
- Strategic and operational plans
- High performing teams
- Reluctance to contribute to discussions
- Barriers to goal attainment
- Achieving individual and team goals
- Cooperating with and supporting others
- Problems
- Conflict management skills
- The problem-solving process
- Closing the gap
- Generating alternatives
- The Delphi technique
- The Scenario technique
- Situational analysis
- Solutions
- Group decision-making
- Raising concerns
- The team leader’s role
- Positive and constructive feedback
- Individual team praise
- Role modelling
- Modelling behaviours
- Positive leader characteristics
- What staff want from their leaders
- Fastest was to lose credibility
- Positive behaviour
- Organisational vision
- Sustainable business
- Vision/mission statements
- Policies and procedures
- Performance reporting
- The three F’s
- Team leader communication skills
- Conveying good and bad news
- Communicating the problem
Unit 2 - Lead team effectiveness
- Identify and establish team objectives
- Team purpose and vision
- Plan team outcomes
- Work processes
- Roles responsibilities and goals
- Team work
- Incorporating innovation and productivity measures
- Supporting team member to meet expected outcomes
- Leadership
- Promote team cohesion
- Setting goals
- Plans and decision making
- Team input
- Responsible teams
- Creating a team culture where people cooperate
- Address issues, concerns and problems
- Model expected behaviours and approaches
- Encourage team participation
- Benefits of involvement, common issues
- Team communication
- Group participation and problem solving
- A listening leader
- Competent leaders
- Self-assessment
- Open communication with line management
- Communicate issues raised by the team to line management
- Effects of individual behaviour on team effectiveness
- Negative behaviours and their effects
- Positive behaviours and their effects
- Key features of common leadership styles
Unit 3 - Promote innovation in team environments
- Maximise innovation
- Identify team requirements
- Team dynamics
- Diversity
- Workplace policies and procedures
- Identify teams current way of working
- Innovation opportunities
- Ways of working better
- Brainstorming
- The nominal group method
- The Delphi technique
- Quality circles
- The scenario technique
- Delegating responsibilities
- Sharing responsibilities
- Team strengths and abilities
- Encouraging innovation
- Schedule time for thinking, challenging and collaboration
- Demonstrate behaviour that supports innovation
- Leaders need to role model
- Challenge and test ideas
- Exploring innovation ideas
- Critically review successful innovation
- Share innovation successes
- Reflect on implemented innovation idea
- Barriers to reflection
- Responding to feedback
- Stakeholder feedback
- Challenges of being innovative
- Documenting feedback
- Legal requirements
Unit 4 - Apply critical thinking skills in a team environment
- Addressing a workplace problem
- Teams and problem solving
- Organisational frameworks
- Legislative frameworks
- Identify key issue/problem
- Problem solving procedures
- Questions and challenges
- Key stakeholders
- Consultation
- Solutions for workplace problems
- Critical thinking that helps generate problem solutions
- Team decision making
- Developing options
- The problem solving process
- Communication/explanation
- Criteria for assessing the suitability of options
- Evaluate solutions and make a selection
- The critical thinking process
- Finalise and review solution
- Presenting solution to stake holders
- Responding to challenges and questions
- Feedback
- Critical thinking learnings (individuals and teams)
Study Hours
Estimated duration 60 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
This course was easy to access at any time and allowed me to study at any time of the day or night. Easy to understand and a great overall experience.
Paul, Gold Coast,QLD | Building Better Teams
About Us
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Enrol Now
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
Professional Development for:-
- Professionals
- Business Owners
- Managers
- Supervisors
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