Transform how you communicate in challenging situations to experience positive outcomes for you and your organisation. Whether you’re a manager, HR professional, educator, team leader, or anyone navigating complex discussions or resolving conflict, this course is ideal for you! Lead Difficult Conversations is an online professional development course that provides the tools and insights necessary […]
Career Outcomes
This course equips you with the skills to effectively manage and promote diversity in the workplace. You’ll learn how to assess the benefits of diversity, model inclusive behavior, and coach colleagues in embracing diversity. The course covers developing inclusive work practices, adapting communication strategies, and fostering a supportive environment that values different backgrounds and perspectives.
Career Outcomes
Professional development for individuals working or aspiring to work in the education or community services sectors.
This course helps you learn how to care for babies and toddlers in a safe, loving environment. You’ll learn how to build strong connections with the children and their families, handle routines like sleep, nappy changes, and meals, and support their development. The course covers how to create a calm, safe space where babies and toddlers can explore and grow, while keeping health and safety a priority.
Career Outcomes
Professional development for individuals working or aspiring to work in the education or community services sectors.
Parenting is arguably one of the most important yet challenging jobs! Do you work with parents or carers in community services, health, education or counselling? If so, this course will equip you with the practical skills to deliver parenting, health, and well-being education. The Parenting, Health and Wellbeing Program is a professional development course that […]
Career Outcomes
Professional Development for:
- Counselling
- Health workers
- Educators
- Community Services
Take an active role in combating domestic and family violence by empowering your community through awareness and education. In Promote Community Awareness of Domestic and Family Violence, you'll explore critical topics, including intervention and prevention strategies, controlling behaviours, and the role of community service organisations.
Career Outcomes
Professional development microcredentials for individuals working or aspiring to work in the community services sectors.
This course teaches you how to effectively support children and young people in out-of-home care. You’ll learn how to explain their placement, set expectations, and provide a safe and supportive environment. The course covers meeting daily needs, encouraging education and development, and helping youth build life skills. You’ll also gain skills in guiding children through their transition from care, ensuring they have the resources and support needed.
Career Outcomes
Professional development for individuals working or aspiring to work in the education or community services sectors.
Empower individuals to take control of their well-being by learning how to develop comprehensive wellness plans and advanced directives. This course provides essential skills for collecting and analysing information, understanding personal goals and cultural influences, and creating tailored wellness strategies.
Career Outcomes
Professional development microcredentials for individuals working or aspiring to work in the community services sector.
Microcredential – Research and Apply Evidence to Practice Unlock the power of research to elevate your professional practice with Research and Apply Evidence to Practice. In this course, you will learn to Identify when and where research can drive improvement, evaluate current trends, and set clear research objectives. This course will guide you through accessing […]
Career Outcomes
This course will teach you how to safely and effectively respond to challenging behaviours. You’ll learn to identify behaviours of concern, plan responses, and communicate clearly in tough situations. The course also covers how to report and review incidents, and access support to improve your skills in managing these behaviours.
Career Outcomes
Professional development for individuals working or aspiring to work in the education or community services sectors.
Respond to Suspected Abuse is an online professional development program which will provide you with the skills and knowledge required to prevent and respond appropriately to suspected abuse and assault within a family or community context. In this online course you will learn how to identify signs of emotional and psychological abuse, as well as […]
Career Outcomes
Professional Development For:-
- Counsellors
- Community Service Workers
- Teachers
This course will equip you with the skills to promote the health, safety, and wellbeing of children in care. You’ll learn how to implement hygiene practices, support children’s health needs, encourage physical activity, and promote healthy eating. The course also covers supervising children, ensuring a safe environment, managing rest and relaxation, and teaching children how to respond to risks. You’ll gain practical knowledge in creating a healthy, safe, and supportive environment for children's growth and development.
Career Outcomes
Professional development for individuals working or aspiring to work in the education or community services sectors.
Discovering Australia’s First Nation peoples’ history and culture is important in promoting respect, diversity and understanding of cultural differences. This course is particularly important for educators and childcare services. Understanding Aboriginal and Torres Strait Islander People and Culture is a professional development course that will help you promote understanding of Australia’s First Nation peoples’ history […]
Career Outcomes
Professional Development for:
- Educators
- Care Services
- Community Services
This course teaches you how to use effective communication to build strong relationships with clients and colleagues. You’ll learn to communicate with respect, support individual needs, and address any communication barriers. The course also covers conflict resolution and facilitating productive meetings, ensuring clear and inclusive communication that fosters collaboration and understanding.
Career Outcomes
Professional development for individuals working or aspiring to work in the education or community services sectors.
Work Effectively in Disability Support will equip you with the skills and knowledge needed to perform effectively in disability support roles. It covers meeting job requirements, complying with organisational and legal standards, and working within a disability sector context. The course emphasises person-centred communication, interdisciplinary collaboration, and self-care strategies, all in accordance with Commonwealth and State/Territory legislation and industry codes of practice.
Career Outcomes
Professional development microcredentials for individuals working or aspiring to work in the disability sector.
Work With People With Mental Health Issues will equip[ support workers outside the mental health sector to establish respectful relationships, clarify needs, and collaborate effectively with individuals living with mental health issues. The course emphasises respecting self-direction in recovery, maintaining confidentiality, supporting empowerment, and providing appropriate referrals, all in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards, and industry codes of practice.
Career Outcomes
Professional development microcredentials for individuals working or aspiring to work in the community, family, health, disability services sectors.
Learn how to use professional practice frameworks in your work. This course covers how to find, compare, and apply frameworks that align with your job. You’ll reflect on your strengths, identify areas for improvement, and focus on using trauma-informed care practices. It also encourages ongoing learning and skill development to enhance your work.
Career Outcomes
Professional development for individuals working or aspiring to work in the education or community services sectors.
