Effective communication and information management are critical skills in today’s workplace. Develop Workplace Communication Strategies will give you the tools to understand how information is used, shared, and protected within organisations, and how it supports better decision-making and stronger team outcomes.
In this online workplace commuinications course you’ll learn how to analyse information using frameworks like SWOT and PEST, develop communication strategies, and adapt your approach for different audiences—including clients, colleagues, and diverse stakeholders. The course also explores crisis communication, media engagement, and how to manage competing interests.
Practical skills in writing, editing, presenting, and mentoring will help you communicate with confidence, while a strong focus on privacy, legislation, and ethical responsibilities ensures you use information responsibly.
By the end of the course, you’ll be equipped to design effective communication plans, strengthen collaboration, and contribute to the continuous improvement of your organisation.
Printed learning materials are available for purchase for this course and can be ordered during enrolment.
