A high percentage of small business fail within the first few years, which is why it’s vital to have the necessary skills and knowledge to manage your business through all its stages.
The Certificate of Small Business Management is an online professional development course that explores the business environment, introducing you to the small business sector.
This online small business management course will help you identify and comply with regulatory, legal, taxation and insurance requirements. You will learn how to develop a financial plan to support business viability, as well as research and develop an integrated business plan for achieving business goals and objectives.
Throughout this course you will learn how to develop and implement marketing strategies and to monitor and improve market performance. In addition, you will learn how to develop risk management strategies and manage recruitment and HR processes.
On completion of this course you will feel confident to successfully manage all aspects of a small business.
Course Structure
Unit 1 - Manage a small team
- Staffing plans
- Staffing requirements
- Competencies
- Identify skill gaps
- Develop procedures
- Employment conditions
- Performance management
- Staff development
- Induction and training
- Successful recruitment
- Legislative compliance
- Coaching
- Industrial relations obligations
- Wages
- Superannuation
- Staff records
- Taxation requirements
- Security / privacy
- Managing staff
- Performance evaluations
- Review team performance
Unit 2 - Undertake small business planning
- Elements of business plan
- Purpose of business plan
- Mission statement
- Business description
- Products / services
- Goals and objectives
- Developing a business plan
- Compliance requirements
- Work health and safety
- Market needs
- Employers / employees
- Consultation
- Costs of finance
- Collateral
- Venture capitalists
- Banks
- Leasing and hire purchase
- Promoting market exposure
- Operations plan
- Staffing requirements
- Risk analysis
- Risk management planning
- Risk matrix
- Contingency plans
Unit 3 - Plan small business finances
- Analysing costs
- Financial cost analysis
- Costs and profit margin
- Expenses
- Direct and indirect costs
- Job and process costing
- Overheads
- Double entry accounting
- T accounts
- Break-even sales
- Contribution margin
- Pricing strategies
- Market conditions
- Profit statements
- Balance sheets
- Sales & marketing plans
- Market trends
- Competition
- Financial planning
- Project projections
- Capital requirements
- Buying and depreciation
- Licensing and leasing
- Cooperative arrangements
- Legal requirements
- Cash flow
- Budget types and targets
- Forecasting
- Operations budgeting
- Start-up costs
- Finance sources
- Investment
- Equity finance
- Debt Finance
- Overdraft / line of credit
- Grants subsidies
- Tax concessions
- Financial viability
- Business loans
Unit 4 - Market the small business
- Marketing strategies
- Key products and services
- Marketing activities
- Product / services features
- Customer base
- Target market
- Demographics profiles
- Psychological profiles
- Competitor analysis
- Marketing objectives
- Product volumes and pricing
- Distribution channels
- Cost benefits
- Marketing
- Promotional activities
- Customer service levels
- Customer journey
- Marketing strategies
- Staff briefing
- Market objectives
- Budgetary requirements
- Digital devices
- Platforms and technologies
- AdWords
- Business performance
- Performance gaps
- Improvement plans
- Setting new targets
- Customer requirements
- Trends
- Marketing development
- Forecasting
- New business opportunities
Unit 5 - Establish legal and risk management requirements of small business
- Business legal requirements
- Sole trader
- Partnerships
- Companies
- Trusts
- Not-for-profit organisations
- Legislative requirements
- Compliance flow chart
- Gannt charts
- Regulatory requirements
- Environmental agencies
- Formal study
- Taxation requirements
- Capital depreciation and gains
- Maintain legal documents
- Products and services
- Legal responsibilities
- Non-compliance
- Negotiate contracts
- Contractual rights
- Contract termination
- Contractual procurement rights
- Supplier contracts
- Leasing a premises
- Buying a premises
- Business risks
- Internal and external risks
- Impact of risk
- Risk matrix
- Risk treatment
- Insurance requirements
- Action plans
Study Hours
Estimated duration 75 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
I found it to be easy to use. Convenient with my work schedule.
D. Loader, Mackay, QLD | Certificate of Small Business Management
I enjoyed this course very much. I gained new and improved skills in business
Y. Toras, Maroubra, NSW | Certificate of Small Business Management
Easy to access and able to do it at my own pace.
Great way to study
R. Guerrisi, Fraser Rise, VIC | Certificate of Small Business Management
About Us
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Enrol Now
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
- Small Business Manager
- Small Business Consultant
- Small Business Specialist
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