Loss prevention is critical to the success of a retail store. If you own or manage a retail store or plan to work in the retail sector this course is important for you.
The Certificate of Retail Security and Loss Prevention is an online professional development program that will provide you with the skills and knowledge required to maintain store security in a retail environment.
In this online retail security course you will discover how to implement store policy and procedures to ensure store security. You will learn how to inform team members about loss prevention and provide ongoing supervision and training to facilitate awareness and detection of theft.
You will also learn about the maintenance and use of store security equipment, ensuring the safety and wellbeing of staff and customers. You gain skills and knowledge in the detection and apprehension of thieves and the application of post-apprehension procedures according to State and Territory laws.
On completion of this course, you will feel confident to maintain security and loss prevention for a retail store.
Course Structure
Unit 1 - Maintain store security
- Monitor and maintain store security
- Store policies and procedures
- Review security procedures
- Store policy
- Legislative requirements
- Store security elements
- Procedures to minimise theft
- Bag checks
- Security of cash, cash registers and keys
- Transaction procedures
- Report matters affecting store security
- Awareness and deletion of theft
- Inform team of store security policy and procedures
- Provide staff with feedback
- Facilitate awareness of theft detection
- Write a report
Unit 2 - Identify and respond to security risks
- Retail theft
- Damage to merchandise
- Identify potential risks
- Cash handling procedures
- Suspicious behaviour
- Security and surveillance
- Policies and procedures
- Credit card security
- In-store security procedures
- Customer safety
- Armed robbery
- Employee security
- Emergency situations
- Minimising customer theft
- Bag checks
- Dispute procedures
- Security systems
- Security breaches
- Theft types
- Risk management plan
- Powers of arrest
- Using force
- Duty of care
- Suspicious vendor behaviour
- Faulty security equipment
- Reporting security breaches
Study Hours
Estimated duration 30 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
The course was very informative and will help me fulfill my role as a Loss Prevention Specialist.
The topics were very well presented, and support was available whenever difficulties/problems arise.
Y. Abad, Gregory Hills, NSW | Certificate of Retail Security and Loss Prevention
Easy to register and content was clear
M. Demanuele, Peakhurst Heights, NSW, Certificate of Retail Security and Loss Prevention
A most enjoyable course. It was a good refresher, being a Security Consultant
M. Hendricks, Milton, NSW | Certificate of Retail Security and Loss Prevention
Course units and relevant course material were easy to access. The student dashboard was very easy to use and assessments marked quickly
T. Craig, Eaglemont, VIC | Certificate of Retail Security and Loss Prevention
About Us
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Enrol Now
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
- Retail Security Officers
- Security Officer
- Security Guard
- Loss Prevention Officers
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