Virtually every public building employs cleaners from offices, restaurants and shopping centres to hotels and community centres. Cities employ cleaners to clean public places and sweep the streets. Transport companies employ cleaners to clean planes, trains, ferries, cars and trams. And private households are increasingly employing part-time cleaners due to being time-poor or to reduce the amount of housework they need to do!

However, if you are considering working as a cleaner, starting your own cleaning business or purchasing a franchise, you need to perform well and to do that you need certain skills. Those new to the cleaning industry may start with a small number of clients, but if they are happy with your services, they will often recommend you to others. If you understand how to clean different things in different ways by studying an online cleaning course, you will set yourself apart from the competition, making you an attractive prospect for a client or employer and your business will grow!

The Certificate of Domestic and Commercial Cleaning will provide you with the skills and knowledge to be a cleaning professional. You will learn about both domestic and commercial cleaning, how to use the appropriate techniques to ensure a thorough clean and how to select the right equipment and products for the job.

You will study specialist techniques — from removing stubborn stains and cleaning artwork to floor and furniture cleaning for safe and optimum results and to avoid damage to furnishings and buildings.  Gain insights into how to set up your own cleaning business, including advertising, administrative skills and how to handle complaints.

Learning Outcomes

Outcomes achieved by undertaking an online cleaning course include:

• Learning about the nature and scope of cleaning including standard cleaning types
• Exploring bond cleans and outdoor work
• Gaining an understanding of cleaning roles including general and specialist cleaners
• Studying chemicals, products and natural versus synthetic products
• Examining general procedures including over 25 product types
• Understanding equipment, tools, inventory and resourcing
• Attaining knowledge of how to report concerns, dispose of waste and comply with legislation
• Gaining insights into sustainability, maintaining your reputation and controlling pests including spiders, rodents and insects
• Learning about the categories of stains and specialist cleaning techniques
• Exploring protein, carbohydrate, lipid, pigment and resin stains
• Learning about tiles including porcelain and stone tiles
• Exploring concrete/cement and bamboo floors and linoleum
• Gaining an understanding of outdoor ground service cleaning
• Studying tiles, paving, timber, concrete and artificial grass
• Examining furniture versus furnishings
• Understanding how to clean furniture including general and deep cleaning of upholstered furniture
• Attaining knowledge of wood fixings, waxing furniture, policing and cleaning leather, linen and furnishings
• and floor cleaning
• Attaining knowledge of rubbish removal and disposal
• Gaining insights into vandalism, workplace health and safety, how to avoid falling and caustic and corrosive cleaners
• Learning about kitchen hygiene and cleaning including storage cupboards
• Exploring sink and drainage areas and drain blockages
• Gaining an understanding of oven cleaning including oven doors and cooktops (gas, ceramic and metal etc.)
• Studying freezers, refrigerators, de-icing, freezer drains and how to defrost a freezer
• Examining dishwashers, waste disposal and organic waste disposal
• Understanding commercial cleaning, the divisions of commercial cleaning and janitorial work
• Attaining knowledge of cleaning skills, building maintenance and administration
• Learning about the future of the cleaning industry
• Exploring residential cleaning including cleaning, advanced, general and administration skills
• Gaining an understanding of cleaners versus housekeepers
• Studying how to join a franchise, set up on your own and get your first client
• Examining digital advertising, introductory offers, long-term continuing advertising and complaints

And more!

The Future of the Cleaning Industry in Australia

Given the current challenges with the COVID pandemic, many businesses have suffered. However, one sector that it is predicted will grow is the cleaning industry. So great news for those undertaking an online cleaning course!

In the past ten years, cleaning services have gained popularity due to a range of factors. These include investment in real estate, the growth of construction, and the increasing need for proper sanitation in public buildings. According to a report by Allied Market Research, the global cleaning services market is expected to reach over $74 million by 2022, which is a growth rate of over 6.2 per cent!

In terms of Australia, a report by industry research company IBISWorld indicates that there are currently over 32,000 commercial cleaning businesses across the country, employing over 151,000 people. It is also expected that the total number of employees in the sector is expected to grow even more up to 2022. Due to these fast-increasing numbers, the Australian commercial cleaning industry is currently worth about $12 billion and is foreseen to become a key employer in the next few years.

The cleaning industry in Australia includes a wide range of services required by the residential and commercial sectors. It is divided into three main categories — Commercial, Residential and Industrial Cleaning. Under these broad segments, there are also many niche services ranging from domestic services like barbecue, oven, commercial window, bond cleaning and everything in between.

Due to the market’s diversity, starting a business or buying a well-established cleaning franchise in Australia is highly achievable. There is considerable potential for high-profit margins, particularly if you research your niche and make a smart investment. Overall, a range of quality solutions offered to both commercial and residential clients will typically generate a good source of income.

Trends and Opportunities in the Cleaning Industry

If you are thinking about doing an online cleaning course, it’s worth considering some of the trends that may impact your business in the future. They include:

“Green” Cleaning

Many people these days are looking for safer and healthier choices in their lives, including the products they use for cleaning their homes. This trend has led to the increased popularity of sustainable and eco-friendly products, and many households also rely on natural ingredients found in the home preferring them over chemical-based cleaning solutions.

In terms of the cleaning industry, aside from environmental concerns, natural cleaning improves the health and well-being of clients and workers in the sector. For this reason, many quality cleaning companies avoid harsh chemicals, adopt “green” practices and use water-based cleaning systems. An additional benefit is a fact that such cleaning methods reduce repair expenses in the maintenance of buildings.

Some “green” trends used in the industry include:

• Using microfibre mops and cloths which require only water to remove bacteria,
• Establishing steam cleaning systems that use pressurised water to clean rugs and carpets.
• Businesses help clients find eco-friendly cleaning methods and encourage clients to use natural cleaning solutions.

Smart Cleaning

In this era of globalisation, high technologies have an impact on every aspect of human life. For many years, industrial cleaning has relied on both machinery and manpower. However, lately, the main focus is on machinery.

Recent trends in the industry show that companies are using “smart” machines to speed up the process and make it more consistent. This is not surprising, because after all, a robot is always ready for the next cleaning session and never gets too exhausted to work!

According to a comprehensive analysis of the cleaning industry in the UK, Singapore, the US and Australia, cleaning businesses are starting to roll out more “smart” cleaning robots in the future. In 2018, the first robot cleaner, a fully autonomous vacuum sweeper made by a Japanese company called Softbank Robotics and named Whiz, started work at Singapore’s National Gallery. Robots like these will completely reinvent commercial cleaning.

Potential Growth

In the last few years, the Australian cleaning industry has recorded high growth potential due to the increase in the number of businesses in the sector.

According to a report on Administrative and Support Services published by The Australian Bureau of Statistics, the main factor that contributed to the growth is the fact that more organisations prefer to outsource cleaning so they can concentrate on core company activities.

Another reason for the high growth rate in the industry is the increasing number of households seeking support for domestic services in order to save time. Cleaning is a necessity for everyone, and due to limited free time and busy schedules, many families choose to hire professional cleaners for their homes.

So whether you decide to start a new business, work in a cleaning business or buy a cleaning franchise, the growth potential remains high. Regardless, you or your employer should develop a successful business strategy that delivers high-quality services so the business can stand out from the competition and adequately fulfil your customers’ needs.

 

Feel confident to provide professional and specialist cleaning services or start your own business with an online cleaning course such as our Certificate of Domestic and Commercial Cleaning.