In the mid-nineties, psychologist and journalist Daniel Goleman wrote a book on emotional intelligence that put the spotlight on the importance of emotions, specifically, how you can make them work for rather than against you.

The book was a bestseller as people were fascinated to learn how to understand better and manage their emotions to increase success in life. 

Today emotional intelligence is widely accepted as an essential indicator of career success. And an emotional intelligence course can be a platform to a promotion, not only because it improves relationships, but employers also value this intelligence highly. 

Our Emotional Intelligence  online course that will teach you how to develop and apply EQ for personal and career success. You will explore the skills required to understand and use EQ to improve your self-awareness, empathy, and ability to deal sensitively with the feelings of others.

Learning Outcomes

Outcomes achieved by undertaking our emotional intelligence course include: 

• Manage relationships positively
• Deal sensitively with the feelings
• Improving self-awareness, empathy and ability
• Improving your emotional intelligence
• Navigating emotions and relationships
• Emotional intelligence domains
• EQ competencies – self-perception and social perception
• Controlling your emotions
• Emotional intelligence and facilitating
• Using emotional intelligence effectively
• The relational side of EI
• Building acknowledging other people’s emotions
• Organisational awareness
• Skills of acknowledging and affirming
• Enhance workplace relationships
• Emotionally intelligent strategies
• Developing relationships through empathy
• Being aware of the emotions of others
• Owning your emotions
• Managing your emotional IQ or EQ
• Handling difficult situations effectively
• Managing conflict
• Responsibility of emotional ownership
• How to be emotionally self-aware
• Know the emotions you’re managing
• Types of self-management
• Identifying personal recovery techniques
• Emotional awareness and management
• Lead emotionally intelligent teams
• Managing your own anger
• Owning and expressing your anger
• Emotions, feelings and moods
• Emotional and intellectual responses
• Dealing with anger from others
• The roots of anger in the workplace
• Putting anger to good use
• Using your anger positively
• Develop empathy for colleagues
• Self-management techniques

 

9 Signs of High Emotional Intelligence 

Have you ever met someone who seems to “get” you? If so, they’re probably high on the emotional intelligence (EQ) scale. You see, people with high emotional intelligence can tune into the feelings of others and are also self-aware enough to understand and manage their own. So, what are the signs of an emotionally intelligent person? The following nine are good indicators that someone has above average EQ!

 

#1 – Recognises and Understands Feelings 

Emotionally intelligent people are fascinated by what makes people tick. They’re the people who check in on how their friends and family are doing. They ask questions about how you’re feeling and what you’re thinking. As a result, they are highly tuned to people’s emotions, noticing things like body language, tone of voice and personal tics or nervous habits. This makes them self-aware and socially-aware – they recognise emotions and their impact on thoughts and actions – both in themselves and others. 

 

#2 – Accepts Criticism with Grace 

Those with EQ know that constructive criticism is an opportunity to learn more about themselves and to evolve as a person. They take negative feedback well and don’t feel threatened by it. On the contrary, they ask questions on how they can improve – whether in their work or personal life. 

 

#3 – Forgives, And Forgets 

Holding on to resentment is not something people with high emotional intelligence have time for. They readily forgive and forget the transgressions of others. It’s how they release themselves from painful emotions and move forward with their lives. They do this because they understand that people make mistakes, but mistakes do not make the person – we’re all more than our behaviour. 

 

#4 – Demonstrates Empathy 

High EQ gives people the ability to ‘step into someone else’s shoes.’ They can readily see things from another’s perspective because they understand their thoughts and feelings. Demonstrating empathy doesn’t mean they will always agree with your point-of-view, but they know where you’re coming from. 

 

#5 – Is Genuine 

Authenticity is evident when you meet an emotionally intelligent person. They know who they are and are steadfast in sticking to their values and principles. They are genuine in their communication with others – saying what they mean and meaning what they say. 

 

#6 – Apologises Easily 

It’s not easy to say sorry. It takes courage, strength and humility – three traits that come more easily to those of us who are emotionally intelligent. Those with high EQ realise that apologising doesn’t necessarily mean they’re wrong – instead, they value their relationships more than being ‘right.’

 

#7 – Gives Compliments

Giving genuine compliments is a sure sign of someone with high EQ! People demonstrating emotional intelligence show appreciation and acknowledgement of others because they understand it builds trust and inspires. 

 

#8– Keeps Commitments  

In the fast-paced, time-strapped existence we live, it can be easy to renege on a commitment you’ve made if you’re feeling overwhelmed. However, those with high EQ will rarely break commitments because they know that keeping their word protects the feelings of others and builds trust.

#9 – Charitable   

The emotionally intelligent are helpful. They’re the ones volunteering their time to help others in small or big ways. They understand that one of the best ways to influence others positively is to help them. 

Emotional Intelligence Course Helpful at Work

Having a high EQ isn’t just important in your personal relationships and social life, it’s also crucial to your career development. Why? Because you need to be able to develop healthy working relationships with customers, clients and colleagues, too! 

It could mean the difference between getting that promotion or staying stuck in a career rut.

 

So, develop your emotional intelligence and success in life and at work with our Emotional Intelligence course!