One of the best defences against domestic and family violence is knowledge. This knowledge is powerful for those who offer services to meet the needs of adults and children affected by domestic and family violence.
The Certificate of Domestic and Family Violence is a professional development program that will provide you with the knowledge and skills required to recognise and respond appropriately to domestic and family violence. You will also discover how to promote awareness in the community and act as an advocate.
In this online domestic violence course, you will learn how to use appropriate counselling and facilitation skills to support victims of domestic and family violence. This will enable you to thoroughly explore client issues and identify possible options by providing a safe and supportive environment for clients to actively seek solutions.
On completion of this course, you will feel confident to work within the community as an advocate and to provide appropriate support to those affected by domestic and family violence.
Course Structure
Unit 1 - Recognise and respond appropriately to domestic and family violence
- Support those affected by domestic and family violence
- Values and philosophies of domestic violence work
- At risk groups – women and children
- Rural and regional communities
- Indigenous communities
- Pregnant women
- Economic costs
- Social and health costs
- Historical and political context
- Criminal justice
- Support client and worker safety
- Prevention strategies
- Client and worker safety
- Risk assessment
- The Danger Assessment (DA) scale
- Awareness of types of abuse
- Emotional abuse
- Verbal abuse and social abuse
- Economic abuse and psychological abuse
- Spiritual abuse and physical abuse
- Sexual abuse
- Characteristics of dangerous perpetrators
- Best practice
- Compliance with organisational policies and procedures
- Support for workers exposed to domestic and family violence
- Adequate and inadequate assessments
- Positives and negative outcomes
- Supervisory support
- Standards, procedures and legislation
- Client and worker rights and responsibilities
- The right to safety
- Family violence orders
- Personal safety
- Privacy and confidentiality
- Ethical guidelines
- Right to compensation
- Commonly accepted myths about domestic and family violence
- Rapport, confidence and information exchange
- Positive behaviours demonstrating respect
- Cultural family and individual needs
- Personal responsibility
- Non-verbal communication
- Personal space
- Service delivery priority
- Responding to threats and safety
- Characteristics of the abuser theory
- Victim mentality theory
- Inequality or power theory
- Responding to client needs
- Referrals
- Workplace limitations
- Seeking further assistance
- Prioritising the physical and emotional safety of client, their family and workers
- The Australasian Triage Scale (ATS)
- Strategies to ensure the safety of clients
- Strategies for intervention
- Five rules of setting objectives
- Obtaining the commitment from clients
- Providing information about available services
- Records reports and referral information
- Record keeping systems
Unit 2 - Promote community awareness of domestic and family violence
- Domestic violence information and services
- Data accuracy
- Evaluation strategies
- Resources and services
- Community activities and services
- Organisational philosophy
- Gaps and inadequacies in services
- Meeting client needs
- Reviewing the relevance of services
- Quality of source materials
- Domestic and family violence (DFV) information
- Research
- Domestic Violence behaviours
- Controlling behaviours
- Support community participation
- Enlisting support
- Communication and interpersonal skills
- Reciprocity
- Prevention strategies
- Community service organisations
- Reciprocity with organisations
- Design and evaluate programs
- Communicating and promoting awareness
- Promotional messages
- Promoting service delivery
- Addressing gaps
- Domestic violence awareness
- Education programs / campaigns
Unit 3 - Counsel clients affected by domestic and family violence
- Review existing case information
- Establish professional relationships
- Positive behaviours demonstrating respect
- Behaviours that compromise professional relationships
- Conducting interviews and interactions with clients
- Developing an awareness of risk
- Prevention strategies
- Client/worker safety
- Perpetrators
- Encouraging participation
- Maintaining privacy
- Sensitivity to individual differences
- Specific needs of clients
- Disabilities
- Diverse cultural backgrounds
- Different age groups
- Remote client
- Same sex relationships
- Mental health issues
- Gender issues
- Addiction
- Language barriers
- Promote the rights and responsibilities of clients
- Legislative and statutory requirements
- The right to safety
- Family violence orders
- Personal safety
- Organisational standards and procedures
- Compliance
- Non-compliance
- Appropriate questioning techniques
- General model of intervention
- Perpetrators to accept responsibility for their actions
- Types of abuse
- Prioritisation of needs
- Risk analysis
- Services and resources to meet client needs
- Client to identify and address issues
- Required decisions and changed needed
- Encourage client self-determination
- Acknowledge, encourage and support progress
- Identify plan and document future services
- Indigenous service and support
- Jointly identify client needs
- Client observation
- Conduct analysis (SWAT, PEST)
- Record keeping systems
- Evaluation
- Client introductions
- Effective communication
- Barriers to communication
- Body language and gestures
- Values and attitudes
- Personal values
- Organisational values and guidance
- Skills and knowledge development
Unit 4 - Respond to suspected abuse
- Identifying signs of suspected abuse
- Physical abuse
- Emotional and psychological abuse
- Sexual abuse
- Domestic violence
- Impact on children
- Men as victims
- Neglect
- Noting behaviours
- Reviewing information
- Action plans
- Determining level of risk
- Legal and organisational reporting
- Duty of care
- Child protection and privacy legislation
- Child questioning
- Decisions involving minors
- Supporting people experiencing abuse
- Assessing effects of abuse
- Course of action required
- Consent from the client
- Strategies to manage the perpetrator
- Monitor and review action plan
- Documenting requirements
- Policy and procedures
- Confidentiality and security
- Systems and procedures
- Act on suspicion and disclosure of abuse
- Reporting problems
- Improving systems and procedures
Study Hours
Estimated duration 60 Hours
Course Delivery and Start
Start anytime, self-paced and 100% Online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
Easy to understand and easy reading of resource material
T.Kaukura, Stanmore NSW | Certificate of Domestic and Family Violence
I appreciated the access to tutor support and the promptness of responses
O. Green, Victor Harbor, SA | Certificate of Domestic and Family Violence
The information was quite relevant to my role
F. Owusu, SA | Certificate of Domestic and Family Violence
It was a stress free course and easy to follow and complete
B. Graham, Norfolk Island, NSW | Certificate of Domestic and Family Violence
About Us
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Enrol Now
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
Professional Development For:-
- Counsellors
- Trauma Counsellors
- Community Service Workers
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