Microcredential – Manage People Performance
Unlock your potential as a team leader with our comprehensive course on people and performance management. Learn how to consult and collaborate with teams to create detailed work plans, set performance standards, and conduct thorough risk analyses, ensuring alignment with organisational goals and legal frameworks. Develop your skills in assessing and enhancing staff performance through structured feedback and follow-up strategies, effectively managing both high achievers and those in need of improvement to foster a culture of excellence and continuous development.
Course Structure
Unit - Manage People Performance
- Work allocation
- Work to be allocated and resources available
- Primary stakeholders
- Identifying work tasks
- Develop work plans and allocate work
- Operational plans
- Organisational and strategic plans
- Performance standards and KPI’s
- Conduct a risk analysis
- Review performance management and process
- Training for review process
- Emotional intelligence skills and training (difficult performance reviews)
- Conducting performance management reviews
- Electronic review process
- Preparation for the review
- Monitor and evaluate performance
- Frequency
- Linking performance management with business plans
- Developing and using KPI’s
- Follow-up
- Provide information feedback and coaching
- Managing poor performance
- Gathering evidence, seek a balance and examples
- Conduct formal structured feedback sessions
- Develop a performance improvement and development plans
- Monitor underperforming individuals
- Other causes of poor performance
- Support mechanisms
- Performance counselling
- Respond to underperforming individuals
- Reinforcing performance excellence
- Positive feedback
Study Hours
Estimated duration 15 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
About Us
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Enrol Now
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
Professional development microcredentials for individuals working or aspiring to work in the HR and business sector.
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