If you work in community services, education, health care, counselling or in any profession with those who may have experienced trauma, this course will help you to understand their needs and aid recovery.
The Certificate of Trauma-Informed Care is an online professional development program that will provide you with the knowledge and skills required to practice trauma-informed care using a range of strategies.
In this online trauma-informed care course, you will discover the different types of abuse and the fundamental principles and practices of trauma care. You will also learn how to manage re-traumatisation and vicarious trauma through the identification and development of self-care, strengths-based and coping strategies, as well as cognitive behavioural therapies.
On completion of this course, you will have the knowledge and skills to work in trauma-informed ways, promote healthy and safe relationships and develop the strengths and resilience of those suffering from trauma.
Course Structure
Unit 1 - Work effectively in trauma informed care
- Key principles and practices
- Gender responsive
- Trauma information practices
- Promote safe environments and relationships
- Sexual abuse
- Psychological and emotional abuse
- Verbal abuse, stalking
- Domestic violence
- Making trauma individuals feel safe
- Duty of care
- Foreseeable harm
- Reasonable Person Test
- Reasonable practicality
- Coping strategies
- Self-blame, shame and guilt
- Fear of punishment from perpetrator
- Responding to disclosures and appropriate response
- Mandatory reporting
- Reporting procedures
- Symptoms of trauma – three main headings
- Expressions of trauma and culture
- Assisting individuals
- Resources and supports in the community
- Coping strategies
- Strengths-based approach
- Applying self-care strategies
- Cognitive Behaviour Therapy (CBT)
- Continuous improvement
- Reflection checklist
- Self-evaluation
- Fragmented service delivery
- Organisation culture
- Lack of training
- Failure to identify trauma
- Misunderstanding behaviour
- Three types of restraint
- Policy development
- Enhancing service delivery
- Planning and conducting interviews
- Active observation and focus groups
Unit 2 - Implement trauma-informed care
- Work in trauma informed ways
- Apply key principles and practices
- Trauma informed care approaches (TCIP)
- Promote safety, trust, choice and control
- Trust based relationships, safe environments
- Respond to disclosures and current distress
- Coping strategies
- Service provision
- The narrative approach -responding appropriately
- Current distress and responses
- Mandatory notification
- Children and adolescents – reactions
- Different cultures
- Mental health issues
- Identify strengths, resilience and range of strategies
- Strength – based perspectives
- Culture and language
- Age sensitive communication
- Identify the impact of trauma
- Working with traumatised individuals
- Emotional and psychological symptoms
- Physical symptoms
- Mental health issues/disorders
- Trauma models of mental disorder
- Identifying the impact -treatment
- Working with children
- Recurring reactions
- Post-traumatic stress disorder (PTSD)
- Symptoms, flashbacks and triggers
- Identifying a persons trauma needs and best support services
- Organisations capacity to respond
- Trauma support specialists and groups
- Facilitated referral and follow-up
- Support plans
- Feedback – identify areas for improvement
- Avoiding traumatising or re-traumatising
- Change strategies
- Lived experience
- Eight core values of trauma-informed care and practices
- Vicarious trauma
- Trauma informed care policy template
- Taking appropriate action
- Acknowledge limits of own abilities
- Duty of care
- Defusing and de-escalating potential incidents
- Crisis management plans
- Severe distress
- Emotional pain, trust and rapport
- Resolving conflict (stages of conflict)
- Emergency situations and seeking assistance
- Self-care practices
Study Hours
Estimated duration 30 Hours
Course Delivery and Start
Start anytime, self-paced and 100% Online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
Very informative and simple to understand. Ava was an awesome tutor answering any questions or queries which I had.
A. Vella, NSW | Certificate of Trauma Informed Care
Hi thoroughly enjoyed studying Trauma Informed Care. The questions made me think deeply about the answer. I didn’t have to contact support but I’m sure they would have been answered promptly as my units were always marked very quickly.
K. Robinson, Mudgee, NSW | Certificate of Trauma Informed Care
Very engaging content. This course exceeded my expectations. I’m glad I enrolled. The knowledge and skills I have gained are invaluable. Extremely fast marking of assessments and the educational material was easy to read and navigate and was very thorough
R. Georgas, Wahroonga, NSW | Certificate of Trauma Informed Care
Easy to use platform, good content, super quick marking process. Happy with my experience!
H. Watkinson, Fitzroy, VIC | Certificate of Trauma Informed Care
About Us
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Enrol Now
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
- Client Care Case Manager
- Child Youth Support Worker
- Trauma Specialist
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