A high percentage of small business fail within the first few years, which is why it’s vital to have the necessary skills and knowledge to manage your business through all its stages.
The Certificate of Small Business Management is an online professional development course that explores the business environment, introducing you to the small business sector.
This online small business management course will help you identify and comply with regulatory, legal, taxation and insurance requirements. You will learn how to develop a financial plan to support business viability, as well as research and develop an integrated business plan for achieving business goals and objectives.
Throughout this course you will learn how to develop and implement marketing strategies and to monitor and improve market performance. In addition, you will learn how to develop risk management strategies and manage recruitment and HR processes.
On completion of this course you will feel confident to successfully manage all aspects of a small business.
Course Structure
Unit 1 - Lead team effectiveness
- Role of the team leader
- Team objectives and outcomes
- Team work processes
- Innovation and productivity
- Supporting team performance
- Team participation and input
- Shared responsibility and accountability
- Team collaboration and support
- Feedback and recognition
- Managing issues and concerns
- Role modelling behaviours
- Team communication processes
- Problem-solving within teams
- Monitoring team performance
- Leader contribution to team effectiveness
- Communication with management
- Managing up and down
- Escalating unresolved issues
- Translating management priorities to the team
Unit 2 - Research and develop business plans
- Purpose and structure of a business plan
- Business goals and objectives
- Budget planning
- Market research and analysis
- Market size and demand
- Target market identification
- Resource requirements
- Legal and compliance obligations
- Products and services offering
- Pricing and volume considerations
- Marketing objectives and activities
- Drafting the business plan
- Internal and external risk identification
- Specialist advice and support services
- Cost identification
- Pricing calculations and profit targets
- Cash flow forecasting
- Budget targets and financial monitoring
- Sources of finance
- Risk management strategies
- Non-conformance assessment
- Contingency planning
- Stakeholder interests and support
Unit 3 - Plan finances for small business ventures
- Financial planning for new business ventures
- Cost identification and classification
- Profit target setting
- Pricing calculations
- Break-even analysis
- Pricing strategies and market conditions
- Projected profit statements
- Working capital requirements
- Asset requirements and asset management options
- Cash flow forecasting
- Capital investment planning
- Budget targets and financial monitoring
- Start-up financial requirements
- Ongoing financial requirements
- Sources of business finance
- Cost of finance and lending terms
- Finance acquisition strategies
Unit 4 - Market new business ventures
- Role of marketing in new business ventures
- Marketing objectives and alignment with business plan
- Customer base and target market analysis
- Competitor analysis
- Ethical and culturally appropriate marketing
- Product and service positioning
- Pricing strategies
- Distribution channels
- Customer service strategies
- Promotional and advertising activities
- Marketing mix planning
- Customer journey analysis
- Marketing activity planning and budgeting
- Roles and responsibilities in marketing delivery
- Monitoring marketing implementation
- Digital marketing tools and platforms
- Evaluating marketing performance
- Addressing performance gaps
- Stakeholder feedback and response
- Changing customer needs and market trends
Unit 5 - Establish legal and risk management requirements of small business
- Legal requirements for new business ventures
- Business legal structures
- Legislative and regulatory obligations
- Compliance responsibilities
- Business policies and procedures
- Legal document and record management
- Identifying and managing non-compliance
- Procurement rights and protections
- Contract types and terms
- Contract negotiation and execution
- Seeking legal advice
- Risk management principles
- Identifying business risks
- Assessing risk likelihood and impact
- Risk prioritisation
- Risk treatment strategies
- Implementing risk controls
Study Hours
Estimated duration 75 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
I found it to be easy to use. Convenient with my work schedule.
D. Loader, Mackay, QLD | Certificate of Small Business Management
I enjoyed this course very much. I gained new and improved skills in business
Y. Toras, Maroubra, NSW | Certificate of Small Business Management
Easy to access and able to do it at my own pace.
Great way to study
R. Guerrisi, Fraser Rise, VIC | Certificate of Small Business Management
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrolment Form – Employment Services and Rehabilitation Providers
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Payment Options
Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
- Small Business Manager
- Small Business Consultant
- Small Business Specialist
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