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Certificate of Migrant and Refugee Support

This online course will enable you to work directly or indirectly with forced migrants, who are defined as people with Refugee or Special Humanitarian visas, those granted refugee status in Australia, business and skilled migrants whose prime motivation for leaving their country was to escape violence and/or persecution, and the immediate family members these groups.
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Start Anytime
Yes
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Delivery Method
100% Online
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Study Hours
30 hours
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Course Access
12 Months

Could you play a role in helping migrants and refugees feel welcome and integrated into Australian society?

Perhaps you work in a social service setting or a community group where these skills would benefit your professional development. If so, the Certificate of Migrant and Refugee Support is an online program that will provide you with the knowledge and skills required to work with and for refugees within an ethical, social, political and economic context.

This online course will enable you to work directly or indirectly with forced migrants, who are defined as people with Refugee or Special Humanitarian visas, those granted refugee status in Australia, business and skilled migrants whose prime motivation for leaving their country was to escape violence and/or persecution, and the immediate family members these groups.

On completion of this course, you will be qualified and feel confident to support new arrivals to Australia, helping them adjust to a new culture and society. The course competencies will involve the development, monitoring and provision of support and services in a range of areas including but not limited to settlement, accommodation, counselling, financial advice, family services, youth work, income support, education, health care and crisis intervention.

Printed learning materials are available for purchase for this course and can be ordered during enrolment.  

Course Structure
Unit - Certificate of Migrant and Refugee Support

Unit 1 – Work with forced migrants

  • Develop rapport
  • Cultural sensitivities
  • Communication techniques
  • Ethnicity, religion, class and gender
  • Victims of persecution
  • Traumatised refugees
  • Use interpreter services
  • Settlement plan
  • International protection
  • On and offshore components
  • Resettlement trends
  • Migrations programs
  • Service requirements
  • Learning program requirements
  • Funded projects
  • Settlement milestones
  • Family support issues
  • Risk management
  • Iceberg Analogy
  • Recognising trauma
  • Loss and grief support
  • Discrimination
  • Advocacy
  • Referrals to other services
  • Plan evaluation
  • Monitor stress emotions
  • Improved service provision

Unit 2  – Undertake bicultural work with forced migrants in Australia

  • Australian management processes
  • Law and ethics
  • Cultural diversity
  • Workplace standards
  • Women in management roles
  • Meetings and training
  • Conflict and grievances
  • Advocacy
  • Cultural protocols
  • Organisational goals
  • Roles and responsibilities
  • Professional development
  • Operational issues
  • Signs and symptoms of trauma
  • Specialist support
  • Referral processes
  • Vicarious trauma (VT)
  • Counselling services
  • Torture and trauma services
  • Service improvements
  • Stress management
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Estimated Duration
30 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment

Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.

Career Outcomes

Professional Development For:

  • Migration Agents
  • Community Service Workers
  • Crisis Care Workers
Enrol & start today
* Ts&Cs apply
Certificate of Migrant and Refugee Support
$299.00
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About Us

At Australian Online Courses, we are passionate about helping individuals from diverse backgrounds achieve their career goals. Since 2008, we have created opportunities for people in Australia and around the world.

Our Difference

What sets us apart is that we genuinely care about your career development. That’s why flexible study schedules, competitive pricing and exceptional customer and student support are at the heart of what we do. Our comprehensive courses, developed in consultation with industry employers, provide the skills and knowledge necessary for success in your current role or to pursue new opportunities.

Our state-of-the-art eLearning platform means you can study anywhere, anytime. So, enrol today and get the skills and confidence you need to achieve your career dreams, big or small.

Graduation

A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.

How to Enrol

You can enrol online by clicking Get Started on any course page under Enrol & Start Today. Follow the prompts to complete your enrolment as an individual, business, or service provider.

Enrol via Live Chat (Business Hours)

Enrol via Telephone 1300 76 2221 (Business Hours)

Payment Options

Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.

Course FAQs

Why choose Australian Online Courses?
  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support via email;
  • We offer twelve (12) months’ access, with extensions available upon application (fees apply);
  • Course may be tax deductible; see your tax advisor.

There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18 with a competent level of English. For those under 18, please complete the Parent/Guardian Consent Form before enrolling.

To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.

You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!

Credit card: Within 60 mins during business hours.

BPAY: Within 1-2 working days.

Internet Banking: Within 1-2 working days.

Cheque/Money Order: Upon receipt of mailed cheque.

This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.

No. All courses are delivered online via our LMS and there are no work placement requirements in this course.

Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.

Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.

Offer
Enrol in June and take 15% off!
  • Valid for courses only
  • Enter the coupon code JUNE when enrolling.
  • Ts&Cs apply.
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