If you’re passionate, caring and want to improve the quality of life of vulnerable people in your community, a career in the disability sector is perfect for you. It’s equal measures challenging and rewarding and is a career that offers flexibility in working hours.
The Certificate of High Support and Complex Care (Disability Work) will provide you with the knowledge and skills required to provide high support and complex care in a disability work setting. You will learn how to responsibly administer and monitor prescribed medications in a range of settings and in accordance with legislation and the organisation’s medication and delegation policies and practice.
This high support and complex care course will also teach you how to work within a legal and ethical framework that supports duty of care requirements for persons with a disability and complex care needs. You will also learn how to provide first aid response, life support, management of casualties, the incident and other first aiders, until the arrival of medical or other assistance.
On successful completion of this course, you will feel confident to provide support services, under the delegation of a health care professional, to people with a disability and complex care needs.
Course Structure
Unit 1 - Provide person-centred services to people with disability with complex needs
- Complex support issues
- Risk management
- Negligence
- Detecting impairment
- Comprehensive assessments
- Aged Care Assessment Program (ACAP)
- Complex and special needs
- Service plans
- Cultural differences
- Health problems
- Service coordination plan
- Community support groups
- Individualised care plans
- Support worker required skills
- Disability support workers
- Service providers
- Feedback
Unit 2- Work legally and ethically
- Legal requirements
- Policy and procedures
- Statutory requirements
- Staff qualifications / training
- Duty of care
- Abuse and neglect
- Child protection
- Compliance
- Breaches of legislation
- Monitoring standards
- Values and attitudes
- Conflict of interest
- Privacy and confidentiality
- Client complaints
- Continuous improvement
Unit 3 - Administer and monitor medications
- Substance identification
- Substance incompatibility
- Allergies
- Drugs and poison schedules
- Delegated medication administration
- Medication management
- Support worker roles
- Dose Administration Aids (DDA)
- Infection control
- Medication storage
- Functions of prescribed medication
- Dosages and preparation
- Side effects
- Disposal of sharps
- Acute and adverse reactions
- Pain and pain medications
- Medication storage
- Disinfection and sterilisation
- Care plans and treatment sheets
Unit 4 - Provide first aid
- Emergency situations
- Conditions of accident, scene or injury
- Improvising first aid equipment
- First aid response
- Injury, illness or condition
- Casualty assessment
- Emergency services
- First aid procedures
- Performing CPR
- First aid equipment
- First aid management
- Defibrillators (AED)
- Lifting a casualty
- Airway obstructions
- Internal and external bleeding
- Incident reports
Study Hours
Estimated duration 60 Hours
Course Delivery and Start
Start anytime, self-paced and 100% Online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
About Us
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Enrol Now
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
- Disability Support Worker
- Community Care Coordinator / Worker
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