If helping people to gain meaningful employment and achieve career goals appeals to you The Certificate of Employment Services will give you the skills you need to succeed.
This online professional development program will provide you with the skills and knowledge to manage, monitor and work effectively in contracted employment services.
You will learn to develop and monitor employment plans with clients and learn how to work intensively with clients. The course will also teach you to research and report on labour market information.
You will be enabled to conduct career guidance interviews and provide coaching and motivation. The course covers how to liaise with employers to promote flexible working arrangements.
Course Structure
Unit 1- Analyse and apply information that supports employment and career development
- Information gathering
- Networking
- Industry / professional associations
- Industry information
- Government departments
- University research facilities
- Labour market information
- Copyright
- Formal and informal research
- Research skills
- Evaluate plans
- Processes and practices
- Individual pathways plan
- Job search planning
- Client education and training
- Opportunities to update knowledge
- Changes in economic activity
- Labour Force Surveys
- Average working hours
- Contract employment
- Portable skills
- Globalisation
- Impact of technology
- Core vocational skills
- Employment trends
- Job vacancy reporting
- Unemployment data
- Recruitment analysis
- Instigating change
Unit 2 - Deliver and monitor contracted employment services
- Government contracts
- Contract information
- Service provider responsibilities
- Records management
- Contractual compliance
- Disability employment services
- Law and Ethics
- Employment Services Charter
- Terms of an employment contract
- Contractual requirements
- Non-compliance
- Client outcomes
- Service delivery
- Performance Monitoring Plan (PMP)
- Data analysis plans
- Fraud prevention measures
- Contract components
- KPI’s
- Non-compliance register
Unit 3 - Deliver employment services to employers
- Position descriptions
- Selection criteria
- Job analysis
- Qualifications and experience
- Employment conditions
- Awards and entitlements
- Remuneration
- Basis of employment
- Labour market information
- Service agreements
- Sourcing job seekers
- Online recruitment
- Writing advertisements
- Job seeker enquiries
- Recruitment processes
- Letter of offer
- Employment contracts
- Law and ethics
- Post-placement services
- Workforce Planning Framework
- Workforce planning strategies
- Flexible work arrangements
- Work-life balance
- Payment arrangements
Unit 4 - Develop and monitor employment plans
- Conduct job seeker assessment
- Job seeker knowledge and skills
- Personal skills
- Transferable skills
- Labour market
- Key selling points
- Disadvantaged job seekers
- Barriers to employment
- Training gap analysis
- Employment goals
- Job search activities
- Education and training opportunities
- Innovative approaches
- Non-vocational barriers
- SMART goals
- Employment plan
- Effective questioning
- Job seeker strategies
- Resumes and cover letters
- Job seeker presentation
- Job interviews
- Employment services
- Job seeker support
- Law and ethics
Unit 5 - Deliver services consistent with a career development framework
- Client participation
- Client communication
- Career development
- Client needs and aspirations
- Clarify expectations
- Teaching clients to plan
- Client support
- Facilitate client learning
- Adult learning models
- Learning styles
- Group learning
- Establish trust
- Sharing and reflecting information
- Change management
- Building resilience
- Goal setting
- Required competencies
- Areas for development
- Stages of life
- Professional development
- Career status
- Evaluate services
- Surveys and questionnaires
Unit 6 - Provide support to people in career transition
- Career action plan
- Develop strategies
- Confirm goals
- Assess current job and skills
- Areas for development
- Training opportunities
- Highlight key skills
- Effective resume
- Ability tests
- Job interviews
- CAR structure
- Interview questions and answers
- Communication skills
- Building rapport
- Active listening
- Career action plan
- Goals
- Client progress
- Client feedback
Study Hours
Estimated duration 90 Hours
Course Delivery and Start
Start anytime, self-paced and 100% Online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
About Us
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Enrol Now
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
- Recruitment Consultant
- Employment Consultant
- Employment Services Consultant
- Coordinator Employment Services
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