If you have lived experience of domestic and family violence, this course will help you support others. One of the best defences against domestic and family violence is knowledge. This knowledge is powerful for those who offer services to meet the needs of adults and children affected by domestic and family violence.
The Certificate of Domestic and Family Violence (Lived Experience) will provide you with the knowledge to use your experience to empower others in domestic and family violence situations. You will also gain the knowledge and skills required to recognise and respond appropriately to domestic and family violence and advocate to promote awareness in the community.
In this online professional development program, you will learn how to apply lived experience to counsel and facilitate programs for victims of domestic and family violence. This will enable you to thoroughly explore client issues and identify possible options by providing a safe and supportive environment for clients to actively seek solutions.
On completion of this course, you will feel confident to work within the community as an advocate and provide appropriate support to those affected by domestic and family violence.
Course Structure
Unit 1 - Recognise and respond appropriately to domestic and family violence
- Support those affected by domestic and family violence
- Values and philosophies of domestic violence work
- At risk groups – women and children
- Rural and regional communities
- Indigenous communities
- Pregnant women
- Economic costs
- Social and health costs
- Historical and political context
- Criminal justice
- Support client and worker safety
- Prevention strategies
- Client and worker safety
- Risk assessment
- The Danger Assessment (DA) scale
- Awareness of types of abuse
- Emotional abuse
- Verbal abuse and social abuse
- Economic abuse and psychological abuse
- Spiritual abuse and physical abuse
- Sexual abuse
- Characteristics of dangerous perpetrators
- Best practice
- Compliance with organisational policies and procedures
- Support for workers exposed to domestic and family violence
- Adequate and inadequate assessments
- Positives and negative outcomes
- Supervisory support
- Standards, procedures and legislation
- Client and worker rights and responsibilities
- The right to safety
- Family violence orders
- Personal safety
- Privacy and confidentiality
- Ethical guidelines
- Right to compensation
- Commonly accepted myths about domestic and family violence
- Rapport, confidence and information exchange
- Positive behaviours demonstrating respect
- Cultural family and individual needs
- Personal responsibility
- Non-verbal communication
- Personal space
- Service delivery priority
- Responding to threats and safety
- Characteristics of the abuser theory
- Victim mentality theory
- Inequality or power theory
- Responding to client needs
- Referrals
- Workplace limitations
- Seeking further assistance
- Prioritising the physical and emotional safety of client, their family and workers
- The Australasian Triage Scale (ATS)
- Strategies to ensure the safety of clients
- Strategies for intervention
- Five rules of setting objectives
- Obtaining the commitment from clients
- Providing information about available services
- Records reports and referral information
- Record keeping systems
Unit 2 - Promote community awareness of domestic and family violence
- Domestic violence information
- Intervention strategies
- Community activities services
- Gaps and inadequacies in services
- Controlling behaviours
- Prevention strategies
- Community service organisations
- Reciprocity with organisations
- Design and evaluate programs
- Domestic violence awareness
- Education programs / campaigns
- Community awareness
Unit 3 - Counsel clients affected by domestic and family violence
- Review existing case information
- Establish professional relationships
- Positive behaviours demonstrating respect
- Behaviours that compromise professional relationships
- Conducting interviews and interactions with clients
- Developing an awareness of risk
- Prevention strategies
- Client/worker safety
- Perpetrators
- Encouraging participation
- Maintaining privacy
- Sensitivity to individual differences
- Specific needs of clients
- Disabilities
- Diverse cultural backgrounds
- Different age groups
- Remote client
- Same sex relationships
- Mental health issues
- Gender issues
- Addiction
- Language barriers
- Promote the rights and responsibilities of clients
- Legislative and statutory requirements
- The right to safety
- Family violence orders
- Personal safety
- Organisational standards and procedures
- Compliance
- Non-compliance
- Appropriate questioning techniques
- General model of intervention
- Perpetrators to accept responsibility for their actions
- Types of abuse
- Prioritisation of needs
- Risk analysis
- Services and resources to meet client needs
- Client to identify and address issues
- Required decisions and changed needed
- Encourage client self-determination
- Acknowledge, encourage and support progress
- Identify plan and document future services
- Indigenous service and support
- Jointly identify client needs
- Client observation
- Conduct analysis (SWAT, PEST)
- Record keeping systems
- Evaluation
- Client introductions
- Effective communication
- Barriers to communication
- Body language and gestures
- Values and attitudes
- Personal values
- Organisational values and guidance
- Skills and knowledge development
Unit 4 - Apply lived experience in mental health peer work
- Expectation of the use of lived experience
- Basic framework and guidelines
- Ways of communicating lived experiences
- Policy and guidelines for disclosure
- Sharing stories from own lived experience
- Disorders, fears and phobia’s
- Eating disorders
- Personality disorders
- Establishing personal boundaries and guidelines
- Clear understanding of an appropriate relationship
- The Recovery Model
- Privacy and consent parameters
- Informed consent
- Goal achievement
- Self-reflection
- Impact on carers and family members
- Holding onto hope for recovery or improvement
- Seeking input about ways to use lived experiences
- Positive sharing
- Impact and implications of sharing
- Building rapport for positive sharing
- Attending behaviour and skilful listening
- Ethics and values
- Miscellaneous ethical issues
- Self-determination
- Accepting and working with difference
- Cultural, linguistic and religious diversity
- Interacting with people from different backgrounds
- Individual needs
- Foreseeable harm
- Breach of duty of care
- Standard of care
- Job roles within an organisation
- Working to reduce the stigma of mental illness
- Overcoming barriers
- Providing hope
- Goal setting
Unit 5 - Apply peer work practices in the mental health sector
- Expectation of the use of lived experience
- Basic framework and guidelines
- Ways of communicating lived experiences
- Policy and guidelines for disclosure
- Sharing stories from own lived experience
- Disorders, fears and phobia’s
- Eating disorders
- Personality disorders
- Establishing personal boundaries and guidelines
- Clear understanding of an appropriate relationship
- The Recovery Model
- Privacy and consent parameters
- Informed consent
- Goal achievement
- Self-reflection
- Impact on carers and family members
- Holding onto hope for recovery or improvement
- Seeking input about ways to use lived experiences
- Positive sharing
- Impact and implications of sharing
- Building rapport for positive sharing
- Attending behaviour and skilful listening
- Ethics and values
- Miscellaneous ethical issues
- Self-determination
- Accepting and working with difference
- Cultural, linguistic and religious diversity
- Interacting with people from different backgrounds
- Individual needs
- Foreseeable harm
- Breach of duty of care
- Standard of care
- Job roles within an organisation
- Working to reduce the stigma of mental illness
- Overcoming barriers
- Providing hope
- Goal setting
Study Hours
Estimated duration 75 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
Easy to understand and easy reading of resource material
T.Kaukura, Stanmore NSW | Certificate of Domestic and Family Violence – Lived Experience
This was a fantastic course to do. During this course I learnt so much about domestic violence and now recognise the levels of domestic violence and what people really go through and would feel confident in helping the situations
K. Abell, Rochedale, QLD | Certificate of Domestic and Family Violence – Lived Experience
Enjoyed the experience – this type of individual online learning at my own pace is the learning style that best suits me. I’m not one for group learning and prefer online than attending in person.
Kerry | Mount Gambier, SA | Certificate of Domestic and Family Violence Lived Experience
About Us
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
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Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
Professional Development for:-
- Coordinator – Mental Health (Carer Peer Work)
- Coordinator – Mental Health (Consumer Peer Work)
- Mental Health Outreach Worker
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