Child abuse is a significant social issue in Australia. If you would like to make a difference in the lives of children and families, this online course will give you the opportunity to pursue entry-level positions in child protection.
The Certificate of Child Protection and Case Management is an online professional development program that will provide you with the skills and knowledge required to work effectively within a child protection practice framework.
In this online case management course, you will learn how to identify principles and practices relevant to a range of child protection work environments. You will learn to participate effectively as part of a child protection team, implementing safe work practices.
You will also learn how to work within a case management framework in child protection, where case plans are developed and managed to address specific client needs. In addition, you will discover reflective practice and ultimately deepen your sectorial expertise within child protection
On completion of this course, you will feel confident to work within the community as an advocate and to provide appropriate entry-level support in the child protection and case management sector.
Course Structure
Unit 1 - Rights and safety of children and young people
- National Quality Framework (NQF)
- National Quality Standards (NQS)
- Comply with lawful regulations
- Duty of care
- Boundaries of practice
- Child-focused work practices
- Custody orders
- Apprehended Violence Order (AVO’s)
- Authority to collect a child
- Restraining orders
- Supervision orders
- Mandatory reporting
- Care and protection orders
- Appropriate responses and actions
- Updating knowledge and skills
- Policy changes
- Confidentiality
- Intervention objectives
- Community resources
- Personal safety
- Dealing with stress
- Confidentiality
- Disclosure without consent
- Indicators of abuse
- Identify children at risk
- Implement child protection procedures
- Child protection procedures
- Responding and handling disclosure
- Record child information
- Active listening and observation
- Confidentiality
- Cultural diversity
- Highly vulnerable children
- The Children’s Court
- Indicators of child abuse
- Family violence
- Cycle of violence
- Substance abuse
- Mental illness
- Disabilities
- Attachment theory
- Collecting information
- Descriptions of injury
- Reporting suspicions
- Reporting incidents of abuse
- Risk management
- Ethical practices
- Safeguard the rights of children
- Equitable working conditions
- Professional boundaries
Unit 2 - Work effectively in child protection
- Quality care
- Legal political and social framework
- Legislative requirements
- Roles and responsibilities
- Reporting child abuse
- Investigations and substantiations
- Care and protection orders
- Jurisdiction
- Responding to notifications
- Code of conduct
- Personal values and attitudes
- Risk management
- Indicators of child abuse and neglect
- Reporting concerns
- Show respect and warmth
- Lines of accountability
- Consultations and explaining decisions
- Client rights
- Work-related stress
- Relaxation techniques
- Emergency situations
- Ethical dilemmas
- Emotional responses
Unit 3 - Work within a practice framework
- History of child protection
- Legislative requirements
- Mandatory reporting
- Government policies
- Social environments
- Risk and protective factors
- Child abuse and neglect
- Child protection teams
- Professional networks
- Initiatives and reforms
- Signs of Safety framework
- Best Interests Framework
- National quality standards
- Practising reflection
- National Child Protection Framework
- Developing and improving practice
Unit 4 - Undertake case management (child protection)
- Assess client needs and risks
- Develop assessment plan
- Explain worker’s role and purpose
- Prioritise relevant information
- Support and prevention strategies
- Intervention process
- Client rights of appeal
- Case plan management
- Client strengths
- Protective factors
- Addressing client needs
- Negotiate client goals
- Roles and responsibilities
- Contingency plans
- Cultural considerations
- Document case plan
- Evaluation processes
- Case review
- Need for ongoing intervention
- Complete reporting procedures
- Supervisor consultation
- Case conferences
- Protection meetings
- Identify purpose of conference
- Establish agenda
- identify key persons
- Prepare client for meeting
- Anticipate conflict
- Facilitate conflict resolution
- Identify participant needs
- Prepare case history
- Nominate chairperson and minute taker
- Identify service providers
- Inter-agency protocols / guidelines
- nature of advocacy and support
- Intervention and reason for referral
- Negotiate client agreement
- Representation on the client’s behalf
- Confidentiality
- Organisation policy and procedure
- Evaluate client progress
- Case closure
- Achievement of case plan goals
- Reasons for case closure
- Advise parties of case closure
- Implement case closure
Unit 5 - Work with children and young people with complex trauma and attachment issues
- Sources of information
- Gather accurate information
- Cultural values
- Child rearing practices
- Active and passive listening
- Physical development
- Language development
- Social and emotional development
- Identify developmental status
- Developmental issues
- Behaviour disorders
- Oppositional Defiant Disorder
- Conduct disorder
- Attachment theory
- Indicators of trauma
- Violence, abuse and neglect
- Sexual abuse
- Psychological emotional abuse
- Neglect
- Assessing vulnerability
- Identify positive experiences
- Stability, sensitivity and love
- Exacerbate child’s trauma
- Providing support
- Coping strategies
- Traumatic experience
- Recurring trauma
- Legislation and work role
- Child protection
Study Hours
Estimated duration 75 Hours
Course Delivery and Start
Start anytime, self-paced and 100% Online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
This was a fantastic course which met all my learning needs
K.Kim, Runcorn, QLD | Certificate of Child Protection and Case Management
Flexible and supported learning environment, adequate learning material and interesting content.
B. Loubey, Barongarook, VIC | Certificate of Child Protection and Case Management
I thoroughly enjoyed my study through AOC. I did not need to contact a tutor however so am unable to give feedback on this. I did receive my course results quickly as well as my certificate. Am studying my second course through AOC now.
S. Sicely, VIC | Certificate of Child Protection and Case Management
About Us
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Enrol Now
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
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