The Certificate of Change Management is a comprehensive course designed to equip professionals with the knowledge and tools to lead, manage, and support change in any organisation. Whether you work in operations, leadership, support, or project delivery, this course builds the confidence to navigate change with structure, clarity, and impact.
In this online change management course, you’ll explore the foundations of change management, learn how to apply leading models, and understand the human side of change. You’ll gain insight into how people react to change, how to engage stakeholders, and how to plan for communication, training, and feedback. Real-world examples and activities help connect theory to workplace challenges.
You’ll also build leadership capabilities that support successful change—such as managing resistance, communicating vision, and fostering a culture that supports adaptability. The course guides you through the steps of planning, implementing, and sustaining change, with strategies that support long-term results.
By the end of the course, you’ll understand how to drive change that lasts. You’ll be able to support individuals and teams through transition, measure outcomes effectively, and lead with purpose and confidence. This certificate is designed to strengthen your role in leading change that makes a real difference.
Course Structure
Certificate of Change Management
Unit 1 – Foundations of Change Management
- Defining change management
- Exploring types of change
- Transformational change
- Incremental change
- Strategic change
- Navigate and embrace change
- Key change drivers
- Understanding the change you’re Facing
- Know the change you’re facing
- Understanding the role of change
- Understanding the impacts of change
Unit 2 – Change Models and Frameworks
- Exploring change models
- Kübler-Ross Model of Change
- Force Field Analysis
- Bridge’s Transition Model
- Nudge Theory
- Lewin’s 3-Step Model
- Kotter’s 8-Step Model
- McKinsey’s 7-S Framework
- ADKAR Model
- Stages of Change Model
- Applying change models
- Choosing the right change model
Unit 3 – Leading Change
- The role of leaders in change
- Building change leadership skills
- Emotional intelligence
- Leading change through storytelling
- Communicating vision and direction
- Managing resistance
- Resistance Mapping
- Engaging stakeholders
Unit 4 – Change Planning and Implementation
- Creating a change management plan
- Change goals and metrics
- Roles and responsibilities
- Plan effective training
- Communication planning
- Feedback planning
- Monitoring progress and feedback
Unit 5 – Change, People and Culture
- Understanding emotional responses to change
- Building a culture that supports change
- Cultural transformation
- Promoting inclusion and psychological safety
- Supporting individual and team transitions
Unit 6 – Evaluating and Sustaining Change
- Measure change outcomes
- Identifying success indicators
- Using feedback to refine approaches
- Planning for sustainability
- Celebrating milestones and learning
Study Hours
Estimated duration 40 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Approval and Recognition
Australian Online Courses Pty Ltd is an approved and recognised member of IARC. The IARC is an International association that recognises quality and excellence in tertiary education providers.
Testimonials
Click to See What Our Students Say
This is my third course with AOC, and it will not be my last.
Gavin | Pheasants Nest, NSW | Certificate of Change Management
Good, clear, informative
B. Harvey, Graceville, QLD | Certificate of Change Management
It was good and content was relevant.
N. Hewage, Hampton Park, VIC | Certificate of Change Management
Helpful platform. Great to be able to study at own pace. Interesting topic and content provided.
D. Pulgies, Plympton, SA | Certificate of Change Management
AOC has seamless transition through the units. The information is clear and relevant to the required tasks.
Donna | Everton Park, QLD | Certificate of Change Management
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrolment Form – Employment Services and Rehabilitation Providers
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Payment Options
Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
Professional Development for:
- Managers
- Executives
- Professionals
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