Apply Specialist Interpersonal and Counselling Interview Skills introduces communication and counselling skills to help you build strong, supportive client relationships. You’ll learn how to overcome communication barriers, use effective questioning and listening techniques, and apply non-verbal strategies to enhance understanding. Emphasis is placed on empathy, rapport, and person-centred approaches to create safe and respectful interactions.
You’ll explore key counselling methods, including solution-focused therapy and Cognitive Behavioural Therapy (CBT), while practising skills such as conflict resolution, reframing, and goal setting. The course also covers structured counselling interviews, responding to crisis, and promoting client coping strategies.
Professional practice is integrated throughout, focusing on ethics, confidentiality, case note taking, and Australian privacy principles. You’ll also reflect on your own values, attitudes, and self-care to ensure sustainable, ethical, and effective counselling practice.
Printed learning materials are available for purchase for this course and can be ordered during enrolment.
