Are you are passionate about providing personal, physical and emotional support to the growing aged community? If so, this is an ideal program to launch your career as a personal care assistant in a rapidly growing industry.
Aged and Home Care is a short online professional development course that will provide you with the skills and knowledge required to provide care and support for the elderly in their home environment.
In this online aged care support program, you will learn how to respond to the goals and aspirations of older people and provide support services in a manner that focuses on improving health outcomes and quality of life, using a person-centred approach.
Course Structure
Unit 1 - Provide home and community support services
- Individual plans (home care/domestic assistance)
- My Aged Care website
- Home care plans
- Client information
- Level of care required
- Commonwealth Home Support Programme (CHSP)
- Wellness, reablement and restorative care approaches
- Home-based or community-based support
- Home Care Packages (HCP)
- Confirming appointments
- Preparing for a home visit
- Unexpected issues and needs
- Client’s past history
- Equipment, resources and documents
- Identity assurance
- Meeting the needs of the client
- Listen and respond with empathy
- Communication and consent
- Types of assistance
- Domestic assistance
- Social support
- Nursing care
- Personal care
- Food services/meals
- Home maintenance
- Counselling services
- Empowerment
- Building rapport
- Asking questions
- Active observation of the client
- Positive feedback and support
- Policies and procedures
- Duty of care
- Risk management
- Actual and potential injuries
- Organisation goals and objectives
- Respect and sensitivity
- Ethical dilemmas
- Behavioural concerns
- Responding to angry clients
- Reducing stress
- Reaching an agreement
- Complaints and grievance procedures
- Confidentiality
- Reporting requirements – all aspects of a home visit
- Abuse
- Mandatory reporting
- Disclosing confidential information
- Pain management
- Follow-ups
Unit 2 - Facilitate the empowerment of older people
- Developing relationships with older people
- Empowerment and trust
- Gaining trusty
- Building rapport
- Social/cultural differences
- Confidentiality and privacy
- Dealing with family and other people
- Enablers and disablers
- Encouraging shared responsibility
- Strategies to empower a person to make decisions
- When advocacy might be required
- Values and beliefs
- Providing services
- Active listening
- Barriers to listening
- Cultural/social background
- Health
- Work and leisure
- Foreseeable harm
- Reasonable person test
- Duty of care
- Policies and procedures
- Rights and complaints
- Aged care workers’ role
- Protective services
- Breaches of rights
- Recognising abuse/neglect
- Types of abuse
- Indications of abuse
- Caregiver neglect or self-neglect
- Procedures for referrals
- Support services
- Encouraging active engagement
- Benefits of physical activity
- Factors contributing to isolation
- Impact and aspects of ageing
- Physical changes
- Healthy lifestyle practices
- Aids and modifications
- Mobility issues
- Hygiene and grooming
- Risks of ageing
- Preventing falls in the home
- Senses: vision, hearing, touch, position sense
Study Hours
Estimated duration 30 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
I found the learning resource easy to read and understand. The assessment questions I found were clear, the assessment objectives were a great help. I found that I did not find the need to approach a tutor for clarification. The turn around for marking each unit was great.
D. Gibbs, Nailsworth, SA | Aged and Home Care
I enjoyed the courses and the amount of the training help me in the future, the price was affordable and the time given to finish the courses is doable.
H. Subra, Donnybrook, VIC | Aged and Home Care
One of the most enjoyable learning experience I ever had
V. Intan, Perth, WA | Aged and Home Care
The course was well designed by not only teaching basic knowledge but helped to extend and apply that knowledge by asking specific questions are applicable in real life situations for people working in these fields.
Zhao | Berwick, VIC | Aged and Home Care
About Us
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrol Online: Enrol Now
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Enrol via Purchase Order/Tax Invoice
Enrolling Multiple Staff?
To enrol multiple staff, please complete the Employer Enrolment Form. We’ll be in touch within 60 minutes during business hours!
Payment Options
Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
Professional Development For:
- Aged Care Home Assistants
- Lifestyle Workers
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