The Certificate of Medical Reception and Office Administration has recently been updated to include the following topics:

• Maintain patient records
• Patient recordkeeping
• Roles and responsibilities
• Confidentiality, privacy and security
• Medical terminology
• Policies and procedures
• Use medical terms in oral and written communication
• Provide advice on fees, entitlements and rebates
• Schedule medical appointments
• Use appropriate booking and accounts systems
• Billing procedures
• Account and billing documentation
• Veterans affairs, workers compensation and motor vehicle third party accounts
• Legislation and account processes and procedures
• Receive and document payments
• Reconcile medicare payments
• Overdue accounts
• Store financial records
• Effective communication
• Process mail and telephone communications
• Manage client appointments
• Communication flows
• Manage waiting clients
• Maintain office administration
• Use computer files and programs
• Prepare business documents
• Create and update business records
• Cash control
• Monitor stock level and order supplies
• Process accounts
• Prepare financial documents
• Provide basic health care assistance
• Process referrals
• Work effectively in a team
• Manage own performance

This online medical reception and office administration course is ideal if you wish to secure a role as a medical receptionist in a medical centre, clinic or hospital. To view the full course outline, please go to: https://australianonlinecourses.com.au/product/certificate-of-medical-reception-and-office-administration/