Whether you work (or aspire to work) in an aged-care or special needs facility or want to support a friend or family member through dementia, this course is an excellent resource. Supporting People With Dementia is an online professional development program that will provide you with the knowledge and skills required to provide support to […]
Career Outcomes
Professional Development For:-
- Aged Care Workers
- Personal Care workers
- Enrolled Nurse
- Nurses Aid
This course teaches you how to use effective communication to build strong relationships with clients and colleagues. You’ll learn to communicate with respect, support individual needs, and address any communication barriers. The course also covers conflict resolution and facilitating productive meetings, ensuring clear and inclusive communication that fosters collaboration and understanding.
Career Outcomes
Professional development for individuals working or aspiring to work in the education or community services sectors.
Work Effectively in Disability Support will equip you with the skills and knowledge needed to perform effectively in disability support roles. It covers meeting job requirements, complying with organisational and legal standards, and working within a disability sector context. The course emphasises person-centred communication, interdisciplinary collaboration, and self-care strategies, all in accordance with Commonwealth and State/Territory legislation and industry codes of practice.
Career Outcomes
Professional development microcredentials for individuals working or aspiring to work in the disability sector.
Work With People With Mental Health Issues will equip[ support workers outside the mental health sector to establish respectful relationships, clarify needs, and collaborate effectively with individuals living with mental health issues. The course emphasises respecting self-direction in recovery, maintaining confidentiality, supporting empowerment, and providing appropriate referrals, all in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards, and industry codes of practice.
Career Outcomes
Professional development microcredentials for individuals working or aspiring to work in the community, family, health, disability services sectors.
The Workplace Wellbeing Program is a professional development course that will boost your wellbeing, help you manage personal stress in the workplace and reduce stress in your colleagues and teams. In this stress management course, you will discover several strategies to reduce workplace stress and learn about the symptoms and causes of occupational stress, including bullying, abusive customers, lack of control and autonomy, fatigue and more.
Career Outcomes
Professional Development for:
- Business Managers
- Office Managers
- Team Leaders