Microcredential – Manage and Promote Diversity
This course will equip you with the skills to effectively manage and promote diversity in the workplace. You’ll learn how to assess the benefits of diversity, model inclusive behavior, and coach colleagues in embracing diversity. The course covers developing inclusive work practices, adapting communication strategies, and fostering a supportive environment that values different backgrounds and perspectives.
Course Structure
Unit - Manage and Promote Diversity
- Diversity data
- Quantitative and qualitative data
- Benefits of diversity
- Diversity practices
- Currency and proof
- Legislation
- Access to key policies
- Quantifying policy
- Formalising diversity practice
- Selecting indicators
- Expressing indicators
- Role modelling and mentoring
- Developing awareness
- Coaching – inclusivity
- Personal patterns
- Cultural safety
- Development opportunities
- Work practices
- Equal Employment Opportunity (EEO)
- Anti-discrimination / harassment legislation
- Work practices and policies
- Codes of conduct/practice
- Principles of equity in the workplace
- Professional development
- Supportive workplace
- Cultural awareness and understanding
- Supportive workplace
- Diversity factors
- Communication strategies
- Non-verbal communication
- Gestures and physical contact
- Body space and facial expressions
- Eye contact and tone of voice
- Implementation
- Potential improvements
- Diversity strategies
- Advocacy
- Community attitudes
- The legal system
- Needs of a client
- Evaluation – KPI’s
- Reporting and report writing
Study Hours
Estimated duration 15 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrolment Form – Employment Services and Rehabilitation Providers
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Payment Options
Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
Professional development for individuals working or aspiring to work in the education or community services sectors.
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