Certificate of Youth Work and Justice

Unit 1  – Identify and respond to children and young people at risk

• Child protection procedures
• Identify children at risk
• Signs and symptoms
• Responding to abuse
• Showing care and concern
• Appropriate questioning
• Mandatory reporting
• Protection needs
• Intervention objectives
• Relating to young children
• Active listening / observation
• Decisions and actions
• Visible signs of harm / injury
• The rights of children and young people
• Ethical judgments

Unit 2  – Work effectively with young people in the youth work context

• Intake and assessment
• Building rapport
• Youth culture
• Risk assessment
• Social context of young people
• Youth suicide
• Economic considerations
• Government policy supports
• Context of youth work
• Accommodation
• Effective case management
• Protective care
• Disclosure of Information
• Incident reports
• Mandatory reporting
• Client centred approach
• Government services and funding
• Youth sector peaks
• Social justice
• Active and passive listening
• Values, attitudes and behaviour
• Risk and youth work
• Conflict and harmful behaviour
• Challenging behaviours
• Referral / networks
• Goal setting

Unit 3  – Support the rights and safety of children and young people

• National Quality Standards (NQS)
• Boundaries of practice
• Child-focused work practices
• Custody orders
• Apprehended Violence Order (AVO’s)
• Authority to collect a child
• Restraining orders
• Supervision orders
• Mandatory reporting
• Care and protection orders
• Update of knowledge and skills
• Policy changes
• Confidentiality
• Intervention objectives
• Community resources
• Confidentiality
• Disclosure without consent
• Indicators of abuse
• Identify young people at risk
• Child protection procedures
• Handling disclosure
• Confidentiality
• Highly vulnerable children
• Indicators of child abuse
• Family violence
• Mental illness
• Disabilities
• Attachment theory
• Descriptions of injury
• Risk management
• Ethical practices
• Professional boundaries

Unit 4  – Support the progress and development of young people

• Development of young people
• Conduct interactions
• CRC principles and provisions
• Active listening skills
• Communication strategies
• Encourage participation
• Youth cultures
• Multi-cultural society
• Recognise individuality
• Conflict
• Defusing anger/aggression
• Encourage accountability
• Needs, risk and progress of young people
• Challenging behaviour
• Consequences
• Determine response/services
• Reporting suspected abuse
• Providing opportunities for change
• Maintain family contact
• Support networks
• Determine urgency of services
• Effective behaviours
• Encourage young people to manage risks
• Challenge unacceptable behaviour
• Behaviour management
• Restraining techniques
• Physical interventions
• Reward positive progress

Unit 5  – Work in the youth justice environment

• Mandatory notifications
• Abuse and neglect
• Handling disclosure
• Appropriate questioning
• Understanding and compassion
• Change management
• Rights for young people
• Juveniles in the justice system
• Providing inclusive services
• Cultural differences
• Risk management
• Youth justice worker roles
• Responding to violent behaviour
• Positive behaviours
• Skills development plan
• Performance management
• Communication
• Language requirements
• Active and passive listening

Unit 6  – Support Aboriginal and/or Torres Strait Islander young people in youth justice system

• Engaging with Aboriginal
• Torres Strait Islanders
• Equitable communication
• Develop trust with families
• Mental health
• Substance abuse / addiction
• Cultural and community characteristics
• Diversity
• Community expectations
• Cultural needs of young people
• Lack of telecommunications
• Cultural protocols
• Men’s and women’s business
• Ceremonies
• Media protocols
• Interpreter services
• Identify language and dialect
• Mandatory notification
• Documenting abuse
• Case planning and cultural resilience
• Families and kinship networks
• Community recognition
• Community service providers
• Aboriginal culture and values
• Youth justice programs

Unit 7  – Engage respectfully with young people

• Communicating with young people
• Effective listening
• Effective questioning
• Barriers to communication
• Body language
• Gestures
• Physical contact
• Body space
• Building trust and rapport
• Positive interactions
• Active observation
• Practical applications
• Maintaining confidentiality
• Cultural awareness
• Access and equity
• Goal setting
• Apply youth-centred practices
• Feasiblity and risk
• Action plans
• Monitoring and evaluation
• Attachment theory
• Ethical decision making
• Integrity and natural justice
• Probity

Unit 8  – Support young people to create opportunities in their lives

• Creating trust and respect
• Youth work practice
• Equal opportunity
• Young person directed practice
• Transparent boundaries
• Problem solving
• Leadership
• Learning styles
• Peer support
• Negotiation skills
• Conflict management skills
• Mediation
• Youth development theory
• Human development theories
• Person-centred therapy
• Strengths perspective
• Creative visualisation
• Mind mapping
• Creative problem solving
• Child protection
• Brief individual interventions
• Facilitating change
• Counselling
• Case management