Operations management skills are invaluable as market trends change constantly. It is through operational excellence that organisations can improve their internal processes and gain a competitive advantage, which can lead to customer retention and increased profits.

 

There are over two million companies in Australia, and more than 400,000 of them are small and medium-sized businesses that have supply chain and logistics functions. Operations managers are an essential part of almost every industry, including in manufacturing and service organisations in both the private and public sectors.

 

Learning Outcomes

 

The Certificate of Operations Management is an online professional development course that will help you organise workplaces, meet strategic objectives, and improve the quality and efficiency of internal processes and operations.

 

In this operations management course, you will explore popular inventory management tools, and learn about the transformation model, the product and service life cycle, the components of a supply chain and the key objectives involved in supply chain management. You will also learn about demand forecasting, capacity management and value stream mapping via ‘Lean’ techniques, and explore the revolutionary Kanban system.

 

On completion of this course, you will be equipped with the transformative strategies that will help you enhance an organisation’s ‘best practice’ operations to be sustainable over the long term. 

 

Is This Course for You?

 

The Certificate of Operations Management suits those who are seeking operations management skills and roles in sectors ranging from finance, retail, education and insurance to healthcare, government institutions and manufacturing companies.

 

Why Become an Operations Manager?

 

• While your future role may vary according to the organisation and industry you work in, you will be typically tasked with financial and resource management, as well as communications, risk management and quality control.

 

• Operations management skills you’ll attain include overseeing processes, minimising operational costs, strategy development and product design, including designing systems that cater to market trends and customer needs.

 

• From a personal development perspective, you’ll also fine-tune your leadership, communication, analytical and interpersonal skills.

 

• The demand for operation management positions will continue to grow in 2019. Seek is currently advertising over 2000 Operations Manager jobs in the supply chain industry across Australia in the categories of sales, manufacturing, admin, IT, healthcare, construction, retail, accounting/finance and logistics/warehouse. Seek is also currently advertising over 8000 Operations Manager jobs in the logistics industry across Australia. 

 

• An entry-level Operations Manager with less than one year’s experience can expect to earn an average salary of around $66,700, someone with one to four years’ experience, an average salary of about $79,000, and people with five to nine years’ experience could earn over $90,000 per year.

 

• Your new job title could be Business Operations Manager, Purchasing Manager, Traffic Manager, Warehouse Manager, Logistics Manager or even Operations Research Analyst!

 

A Day in the Life Of … 

 

Operations Managers should be able to meet client demands and needs by staying up-to-date with industry trends, while also considering cost-effectiveness and the optimal utilisation of resources.

 

Depending on the industry, a typical day could involve working closely with colleagues (i.e. supervising employees, supporting sales staff or working with senior management on strategic plans), and making strategic decisions (about management methodologies, production processes, financial data, technology or goods and services distribution).