Microcredential – Manage Innovation and Continuous Improvement
Empower your team with the skills to thrive in a dynamic work environment through our course designed to enhance collaboration and drive innovation. Learn to identify and establish effective ways of working, set clear objectives, and foster a culture of continuous improvement and accountability within your team. By analysing performance, identifying areas for enhancement, and implementing innovative processes, you’ll be equipped to lead your team towards operational excellence and sustainable success.
Course Structure
Unit - Manage Innovation and Continuous Improvement
- Teams and continuous improvement and innovation
- Effective work teams
- Communicating objectives, expectations and desired outcomes
- Evaluating the performance of critical systems
- Collecting and analysing data
- Evaluating business performance
- The balanced scorecard
- Conducting tests to make a diagnosis
- Using diagnostic models
- Input and output improvement
- Stakeholders
- Continuous improvement
- Active listening
- Problem solving
- Customer focus and quality control
- Quality assurance
- Change or improvement = risk
- Risk management
- Focus groups
- Economic models
- Trialling new ideas
- Mentoring team members
- Organisational barriers
- Structures and management behaviours that stifle initiative and innovation
- Contribution and role of the manager
- Improving the way things are done
- Operational plans
- Analysing performance and variances
- Best practice
- Supply chains
- Gap analysis
- Identifying improvement needs and opportunities
- Decision making and performance analysis
- Continuous improvement
- Developing idea
- Vertical thinking
- Lateral thinking
- Types of innovation
- Innovation traps
- Determining whether to innovate and make changes
- Managing change (proposals and plans)
- Contingency plans
- Investigating failure
- Fault tree analysis
- Event tree analysis
- Fishbone diagrams
- Knowledge management systems
- Data storage
- Lessons learnt
- Evaluating continuous improvement
- PDCA cycle (E.Deming/Shewhart)
- Cost benefit analysis
- Communicating changes
- Knowledge management systems
- Continuous improvement systems
- Creativity and innovation theories and concepts
- Critical thinking models
- Paul-Elder Critical Thinking Model
Study Hours
Estimated duration 15 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrolment Form – Employment Services and Rehabilitation Providers
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Payment Options
Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
Professional development microcredentials for individuals working or aspiring to work in the business sector.
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