Manage Innovation and Continuous Improvement

1. Establish ways of working within team

1.1 Identify relevant team members and communicate ways of working objectives, expectations and desired outcomes

1.2 Identify and establish strategies to monitor and evaluate performance and sustainability of key systems and processes

1.3 Consult and seek advice from stakeholders, to identify opportunities for improvement

1.4 Communicate with and mentor team members on ways of working that contribute to continuous improvement

1.5 Communicate with and coach team members how they can be innovative

2. Identify improvements

2.1 Analyse performance reports and variance from organisational plans within workplace

2.2 Identify and analyse changing trends and opportunities relevant to the workplace

2.3 Collect data and analyse areas for improvement in supply chains, and operational and service systems

2.4 Conduct a gap analysis of supply chains, and operational and service systems and identify improvement needs and opportunities

2.5 Communicate with and agree on team members identified improvement needs and opportunities

2.6 Identify learning opportunities for team members

3. Implement innovative processes

3.1 Confirm objectives, timeframes, measures and communication plans are in place to manage implementation

3.2 Address the impact of change and consequences for people and implement transition plans

3.3 Implement contingency plans in the event of non-performance

3.4 Follow up failure by investigation and analysis of causes and manage emerging challenges and opportunities

3.5 Confirm that learnings from activities are captured and managed using relevant knowledge management system

4. Develop workplace culture and tools for continuous improvement, innovation and learning

4.1 Evaluate continuous improvement systems and processes and innovation on a regular basis

4.2 Identify and communicate with stakeholders costs and benefits of innovations and improvements

4.3 Establish rewards for continuous improvement, innovation and learning

4.4 Seek and respond to feedback from relevant stakeholders’ systems and processes for continuous improvement, innovation and learning