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Leading Diversity and Inclusion

In this online workplace diversity course, you will learn about legislative requirements, training, managing allegations of harassment and complaints handling processes. You will also learn about diversity planning and strategy, anti-discrimination policy and diversity for selecting and recruiting staff.
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Start Anytime
Yes
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Delivery Method
100% Online
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Study Hours
30 hours
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Course Access
12 Months

When organisations embrace diversity in the workplace the result is greater creativity, innovation and team engagement, which promotes lower turnover, higher performance and increased profits. This online professional development course will help you employ and support a more diverse workplace.

Leading Diversity and Inclusion will give you the skills and knowledge required to create policy and provide training in workplace diversity and inclusion for an organisation.

In this online workplace diversity course, you will learn about legislative requirements, training, managing allegations of harassment and complaints handling processes. You will also learn about diversity planning and strategy, anti-discrimination policy and diversity for selecting and recruiting staff.

You will also learn crucial communication and promotional strategies to enhance diversity and how to create equity and diversity polices, action plans and human resource policies.

On completion of this course, you will feel confident to create, manage and promote diversity and inclusion policies for an organisation.

Printed learning materials are available for purchase for this course and can be ordered during enrolment.  

Course Structure
Unit - Leading Diversity and Inclusion

Unit 1 – Lead diversity and inclusion

  • Diversity policies
  • Locating policies
  • Reviewing polices
  • Applying diversity policy
  • Applying diversity legislation in the workplace
  • Human rights
  • Anti-discrimination policy
  • Equal employment opportunity policy
  • Assessing currency and efficacy
  • Suggestions for improvement
  • Revising a diversity policy
  • Diversity training needs
  • Aims and objectives of diversity training programs
  • Address training needs
  • Struggling to work with diversity (challenges and misunderstandings)
  • Working with diverse groups
  • Addressing complaints
  • Complaint handling process
  • Using external agencies to resolve complaints
  • Leadership behaviours for managing complaints
  • Promoting workforce diversity
  • The role of diversity – gaining a competitive advantage
  • Championing diversity

Unit 2 – Use inclusive work practices

  • Identify individual differences
  • Organisational policies and procedures
  • Codes of conduct
  • Develop plans that incorporate inclusive practices
  • Document team information
  • Share skills to support colleagues and clients
  • Effective teams and team members
  • Achieving specific objectives
  • Implement work practices that demonstrate the value of diversity
  • Customer service
  • Good communication
  • Assess use of inclusive practices
  • Using feedback as a tool for improvement
  • Gathering and evaluating feedback
  • Improving work practices
  • Legislative requirements and enterprise guidelines
  • Concepts of cultural safety and competence
  • Adjustments that facilitate people with a disability
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Estimated Duration
30 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment

Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.

Career Outcomes

Professional Development for:

  • Human Resource Personnel
  • Managers
Enjoyed the course and the experience.
Avatarneutral
Vicki
Greenbank, QLD
Lead Diversity
September 2025
The course met my expectations. The learning platform was easy to navigate, resources were readily available, FAQ’s were supportive and the assessment process was straightforward.
Avatarneutral
Tami
Prospect, SA
Lead Diversity
January 2025
Enrol & start today
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  • Unlimited Support
  • 12 Months' Access
Leading Diversity and Inclusion
$299.00
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About Us

At Australian Online Courses, we are passionate about helping individuals from diverse backgrounds achieve their career goals. Since 2008, we have created opportunities for people in Australia and around the world.

Our Difference

What sets us apart is that we genuinely care about your career development. That’s why flexible study schedules, competitive pricing and exceptional customer and student support are at the heart of what we do. Our comprehensive courses, developed in consultation with industry employers, provide the skills and knowledge necessary for success in your current role or to pursue new opportunities.

Our state-of-the-art eLearning platform means you can study anywhere, anytime. So, enrol today and get the skills and confidence you need to achieve your career dreams, big or small.

Graduation

A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.

How to Enrol

You can enrol online by clicking Get Started on any course page under Enrol & Start Today. Follow the prompts to complete your enrolment as an individual, business, or service provider.

Enrol via Live Chat (Business Hours)

Enrol via Telephone 1300 76 2221 (Business Hours)

Payment Options

Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.

Course FAQs

Why choose Australian Online Courses?
  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support via email;
  • We offer twelve (12) months’ access, with extensions available upon application (fees apply);
  • Course may be tax deductible; see your tax advisor.

There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18 with a competent level of English. For those under 18, please complete the Parent/Guardian Consent Form before enrolling.

To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.

You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!

Credit card: Within 60 mins during business hours.

BPAY: Within 1-2 working days.

Internet Banking: Within 1-2 working days.

Cheque/Money Order: Upon receipt of mailed cheque.

This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.

No. All courses are delivered online via our LMS and there are no work placement requirements in this course.

Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.

Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.

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