Home / Courses / Certificate of Mental Health Care

Certificate of Mental Health Care

This online course will equip you with the essential skills to support individuals facing mental health issues, coexisting substance use disorders, and those requiring trauma-informed care. You will learn effective communication, relationship building, and the development of personalised care plans that respect clients' autonomy, rights, and confidentiality. Emphasising inclusivity, this course prepares you to address diverse client needs with sensitivity and professionalism.
shuttle
Start Anytime
Yes
streaming
Delivery Method
100% Online
clock
Study Hours
120 hours
calendar
Course Access
12 Months

Are you passionate about caring for people living with mental health issues? If so, the Certificate of Mental Health Care is a professional development program that will give you the knowledge and skills to work in an industry that improves people’s lives using recovery-oriented support.

This online course will equip you with the essential skills to support individuals facing mental health issues, coexisting substance use disorders, and those requiring trauma-informed care. You will learn effective communication, relationship building, and the development of personalised care plans that respect clients’ autonomy, rights, and confidentiality. Emphasising inclusivity, this course prepares you to address diverse client needs with sensitivity and professionalism.

You will gain an understanding of various mental health issues, the recovery model, and best practices in psychosocial rehabilitation and supported employment. The course covers critical areas such as mental health assessment, case management, crisis intervention, and community education.  The course also provides strategies for managing addiction, building supportive care networks, and promoting mental health within the community.

With a focus on trauma-informed care, the course will teach you how to create safe, trust-based environments for clients. You will be well prepared to make a significant positive impact on the lives of individuals with mental health and substance use challenges, promoting recovery, autonomy, and resilience.

As a mental health worker, you can make a real difference in the life of people with mental health issues. This course is designed to be flexible, practical and easy to follow so you can start your fulfilling career sooner.

Printed learning materials are available for purchase for this course and can be ordered during enrolment.  

Course Structure
Unit - Certificate of Mental Health Care

Unit 1 – Work with people with mental health issues

  • Communication
  • Relationship building
  • Listening skills
  • Care plans
  • Client autonomy
  • Social, cultural differences
  • Spiritual differences
  • Client rights
  • Confidentiality and privacy
  • Compliance and sharing
  • Mental health issues
  • Recovery model
  • Values and attitudes
  • Foreseeable harm
  • Dignity of risk
  • Service plans
  • Self-management strategies
  • Family-sensitive approaches
  • Community development
  • Community education
  • Mental health promotion
  • Case management
  • Psychosocial rehabilitation
  • Supported employment
  • Early intervention/prevention
  • Documentation and records

Unit 2 – Establish self-directed recovery relationships

  • Medical recovery
  • Progress and recovery
  • Mental health assessment
  • Develop case plans
  • Autonomy
  • Client rights
  • Client service plan
  • Mutual respect
  • Law and Ethics
  • Multiculturalism
  • Positive working relationship
  • Communication strategies
  • Building rapport
  • Active listening
  • Effective questioning
  • Inviting client to tell their story
  • Facilitating healing
  • Reflective skills
  • Impacts of mental illness
  • Financial wellbeing of client
  • Employment / disclosing mental illness
  • Eligibility and priority for service
  • Community education
  • Mental health promotion
  • Psychosocial rehabilitation
  • Supported employment
  • Early intervention and prevention
  • Readiness for rehabilitation
  • Goal setting

Unit 3 – Provide recovery-oriented mental health services

  • Predict medical recovery
  • Sensitive approaches
  • Community education
  • Intervention and prevention
  • Mental health promotion strategies
  • Collaborative processes
  • Crisis situations
  • Consent/informed consent
  • Client needs and preferences
  • Relationship issues
  • Goals and objectives
  • Community-based assessment
  • Inpatient care
  • Client rights
  • Building rapport
  • Active listening
  • Effective questioning
  • Self-efficacy
  • Cultural requirements
  • Meaning and purpose in life
  • Self-advocacy strategies
  • Risk management
  • Wellness plan
  • Timelines for action
  • Readiness for recovery plan
  • Environmental factors
  • Internal motivation
  • Medical issues
  • Addiction
  • Positive risk taking / resilience
  • Care support network
  • Family care giver burdens
  • Support services
  • Suicidal ideation
  • Client obstacles, challenges
  • Public and private health care
  • Monitor recovery plan
  • Identify new directions

Unit 4 – Provide services to people with coexisting mental health and alcohol and other drugs issues

  • Co-existing mental health
  • AOD issues
  • Dual diagnosis
  • Substance abuse
  • Alcohol and drug dependence
  • Normal and abnormal behaviour
  • Behaviours of mental illness
  • Drug use and psychological illness
  • Service provision
  • Agency programs
  • Service delivery models
  • Dual diagnosis treatment models
  • Treatment phases
  • Motivational interventions
  • Medication
  • The shared care model
  • Four-step programs
  • Treatment for individual disorders
  • Best practice model
  • Client assessment
  • Impact of AOD and psychological issues
  • Physical conditions
  • Societal impact
  • Readiness for recovery
  • Research specialist services
  • Effective working relationships
  • Recovery plans
  • 5 stages of change
  • Facilitate further care
  • Addressing AOD addiction
  • Treatment services
  • Eligibility criteria
  • Support and referral processes
  • Informed consent
  • Suicidal ideation
  • De-escalation techniques
  • Conflict resolution
  • Reporting incidents
  • Emergency situations
  • Response strategies
  • Records management
  • Communication
  • Assessment and self-evaluation
  • Achievement of goals
  • Advice, supervision and debriefing
  • Burnout prevention
  • Client risk assessment
  • Law and Ethics

Unit 5 – Implement trauma informed care

  • Trauma-informed care
  • Strong safe relationships
  • Safe environments
  • Listen to the client’s story
  • Mandatory notification
  • Person’s strengths and resilience
  • Culture and language
  • Identify impact of trauma
  • Mental health issues
  • Working with children
  • Post-traumatic stress disorders
  • Negative responses to triggers
  • Specific trauma needs
  • Individual support plans
  • Change strategies and plans
  • Trauma-informed supervision
  • Crisis management plans
  • Emotional pain
  • Trust and rapport
  • Conflict resolution strategies
  • Emergency situations
  • Self-care practices
clock
Estimated Duration
120 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment

Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.

Career Outcomes
  • Mental Health Support Worker
  • Mental Health Counsellor
  • Mental Health Professional
Enrol & start today
* Ts&Cs apply
Certificate of Mental Health Care
$499.00
Choose Enrolment Type Business Details Service Provider Details Participant Details Add Another Course Additional Participants Payment
Stripe Logo

About Us

At Australian Online Courses, we are passionate about helping individuals from diverse backgrounds achieve their career goals. Since 2008, we have created opportunities for people in Australia and around the world.

Our Difference

What sets us apart is that we genuinely care about your career development. That’s why flexible study schedules, competitive pricing and exceptional customer and student support are at the heart of what we do. Our comprehensive courses, developed in consultation with industry employers, provide the skills and knowledge necessary for success in your current role or to pursue new opportunities.

Our state-of-the-art eLearning platform means you can study anywhere, anytime. So, enrol today and get the skills and confidence you need to achieve your career dreams, big or small.

Graduation

A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.

How to Enrol

You can enrol online by clicking Get Started on any course page under Enrol & Start Today. Follow the prompts to complete your enrolment as an individual, business, or service provider.

Enrol via Live Chat (Business Hours)

Enrol via Telephone 1300 76 2221 (Business Hours)

Payment Options

Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.

Course FAQs

Why choose Australian Online Courses?
  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support via email;
  • We offer twelve (12) months’ access, with extensions available upon application (fees apply);
  • Course may be tax deductible; see your tax advisor.

There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18 with a competent level of English. For those under 18, please complete the Parent/Guardian Consent Form before enrolling.

To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.

You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!

Credit card: Within 60 mins during business hours.

BPAY: Within 1-2 working days.

Internet Banking: Within 1-2 working days.

Cheque/Money Order: Upon receipt of mailed cheque.

This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.

No. All courses are delivered online via our LMS and there are no work placement requirements in this course.

Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.

Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.

Offer
Enrol in June and take 15% off!
  • Valid for courses only
  • Enter the coupon code JUNE when enrolling.
  • Ts&Cs apply.
Image 7b@2x
Offer
Gift Vouchers.
Give the Gift of Growth!

Perfect for individuals or as part of your team’s rewards and recognition program. Buy a gift voucher today and invest in someone’s future.

Cta Block 2 Img@2x
Subscribe to our newsletter and receive a FREE eBook!
THE ULTIMATE A-Z GUIDE TO CAREER CHANGE

Subscribe today and receive the free e-book The Ultimate A-Z Guide to Career Change. It’s packed with tips and advice from career coaches, psychologists, recruiters and human resources professionals to help you find your new direction.

"*" indicates required fields

Step 1 of 2

This field is for validation purposes and should be left unchanged.
Image 2