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Certificate of Disability Employment Services

In this online disability employment program, you will learn in-depth skills and knowledge about the disability sector to move into disability support positions including case management and project work in both the government and non-government sectors.
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Start Anytime
Yes
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Delivery Method
100% Online
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Study Hours
75 hours
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Course Access
12 Months

Would you like a fulfilling career in a helping profession? If assisting a person with a disability to achieve their best work and personal life appeals to you The Certificate of Disability Employment Services will help you achieve your career goals.

This online, professional development program will provide you with essential knowledge and skills to provide person-centred support to those with a disability.

In this online disability employment program, you will learn in-depth skills and knowledge about the disability sector to move into disability support positions including case management and project work in both the government and non-government sectors.

You will learn how to coordinate multiple service inputs for clients and learn how to undertake case management for clients with complex needs.

This online course will teach you to facilitate the empowerment of a people with disability by fostering self-determination, independence and strengths.  You will also learn how to coordinate services for people with disabilities and maximise participation in work.

Printed learning materials are available for purchase for this course and can be ordered during enrolment.  

Course Structure
Unit - Certificate of Disability Employment Services

Unit 1 – Provide person-centred services to people with disability with complex needs

  • Complex support issues
  • Prioritise needs
  • Duty of care
  • Risk management
  • Negligence
  • Complex support needs
  • Detecting impairment
  • Comprehensive assessments
  • Aged Care Assessment Program (ACAP)
  • Quality of life
  • Best practice guidelines
  • Complex and special needs
  • Service plans
  • Cultural differences
  • Health problems
  • Service coordination plan
  • SMART goals
  • Community support groups / agencies
  • Individualised care plans
  • Record keeping
  • Support worker required skills
  • Disability support workers
  • Physical conditions
  • Service providers
  • Privacy principles
  • Evaluate plan
  • Feedback
  • Process mapping
  • The Aged Rights Advocacy Service (ARAS)

Unit 2 – Maximise participation in work by people with disability

  • Employer relationships
  • Skill shortages
  • Job analysis
  • Labour market trends
  • Job matching
  • Formal development activities
  • Specialised employment services
  • Disability employment service
  • Working conditions
  • Modern awards
  • Apprentices with a disability
  • Potential W&H issues
  • Employment Assistance Fund
  • Aspirations, skills and interests
  • Job description
  • Evaluate job vacancies
  • Job shadowing / volunteering
  • Job customisation
  • Inclusive workplace culture
  • Negotiate working conditions
  • Job and task analysis
  • Training needs analysis
  • Post-placement services
  • Maintain employer relationship
  • Law and Ethics

Unit 3 – Deliver and monitor contracted employment services

  • Government contracts
  • Contract information
  • Service provider contractual responsibilities
  • Records management
  • Contractual compliance
  • Disability employment services
  • Law and Ethics
  • Employment Services Charter
  • Terms of an employment contract
  • Contractual requirements
  • Non-compliance
  • Client outcomes
  • Service delivery
  • Performance Monitoring Plan (PMP)
  • Data analysis plans
  • Fraud prevention measures
  • Contract components
  • KPI’s
  • Non-compliance register

Unit 4- Develop and provide person-centred service responses

  • Person-centred approaches
  • Communication skills
  • Promoting participation
  • Strengths-based approach
  • Response planning
  • Collaboration
  • Case management administration
  • Documentation
  • Privacy principles
  • Monitoring progress
  • Problem-solving
  • Training for clients
  • Changes in the sector
  • Policy and procedures
  • Quality frameworks
  • Barriers
  • Best practice

Unit 5 – Promote job seekers to employers

  • Employer contact
  • Labour market trends
  • Economy and globalisation
  • Demographics
  • Job descriptions
  • Wage information
  • Technological change
  • Skill shortages
  • Vacancy reporting
  • Unemployment and job seeker data
  • Recruitment analysis
  • Match employment market
  • Job seeker strengths and abilities
  • Interviews and evaluations
  • Occupational assessments
  • Career explorations
  • Job seeker selling points
  • Informed consent
  • Promoting job seeker suitability
  • Assertive communication
  • Active listening
  • Effective questioning
  • SWOT analysis
  • Negotiate employer resistance
  • Mock interviews
  • Writing resumes
  • Agreed outcomes with employer
  • Law and ethics
  • Job seeker referrals
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Estimated Duration
75 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment

Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.

Career Outcomes
  • Employment Consultant  – Disability Services
  • Disability Employment Sales Specialist
  • Placement Consultant – Disability Services
Enrol & start today
* Ts&Cs apply
Certificate of Disability Employment Services
$399.00
Choose Enrolment Type Business Details Service Provider Details Participant Details Add Another Course Additional Participants Payment
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About Us

At Australian Online Courses, we are passionate about helping individuals from diverse backgrounds achieve their career goals. Since 2008, we have created opportunities for people in Australia and around the world.

Our Difference

What sets us apart is that we genuinely care about your career development. That’s why flexible study schedules, competitive pricing and exceptional customer and student support are at the heart of what we do. Our comprehensive courses, developed in consultation with industry employers, provide the skills and knowledge necessary for success in your current role or to pursue new opportunities.

Our state-of-the-art eLearning platform means you can study anywhere, anytime. So, enrol today and get the skills and confidence you need to achieve your career dreams, big or small.

Graduation

A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.

How to Enrol

You can enrol online by clicking Get Started on any course page under Enrol & Start Today. Follow the prompts to complete your enrolment as an individual, business, or service provider.

Enrol via Live Chat (Business Hours)

Enrol via Telephone 1300 76 2221 (Business Hours)

Payment Options

Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.

Course FAQs

Why choose Australian Online Courses?
  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support via email;
  • We offer twelve (12) months’ access, with extensions available upon application (fees apply);
  • Course may be tax deductible; see your tax advisor.

There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18 with a competent level of English. For those under 18, please complete the Parent/Guardian Consent Form before enrolling.

To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.

You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!

Credit card: Within 60 mins during business hours.

BPAY: Within 1-2 working days.

Internet Banking: Within 1-2 working days.

Cheque/Money Order: Upon receipt of mailed cheque.

This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.

No. All courses are delivered online via our LMS and there are no work placement requirements in this course.

Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.

Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.

Offer
Enrol in June and take 15% off!
  • Valid for courses only
  • Enter the coupon code JUNE when enrolling.
  • Ts&Cs apply.
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