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Business Process Management (BPM)

Business Process Management is an online professional development program that will provide you with the skills and knowledge required to use business process management principles to improve business profitability. You will discover the vital role that processes play in business operations. In this online business process management course, you will learn how to design or improve existing processes using the business process life cycle approach. You will also learn how to construct a process map, conduct a what-if analysis and use Lean and Six Sigma methodologies to assist in managing and improving business processes.
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Start Anytime
Yes
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Delivery Method
100% Online
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Study Hours
15 hours
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Course Access
12 Months

Business process management is a discipline of operations management and is an essential factor in improving corporate performance by managing business processes: an important organisational asset.

Business Process Management is an online professional development program that will provide you with the skills and knowledge required to use business process management principles to improve business profitability. You will discover the vital role that processes play in business operations.

In this online business process management course, you will learn how to design or improve existing processes using the business process life cycle approach. You will also learn how to construct a process map, conduct a what-if analysis and use Lean and Six Sigma methodologies to assist in managing and improving business processes.

On completion of this course, you will feel confident to use business process management principles and methodologies to deliver value-added products and services to clients and customers on behalf of an organisation.

Printed learning materials are available for purchase for this course and can be ordered during enrolment.  

 

Course Structure
Unit - Introduction to Business Process Management
  • Fundamentals of Business Process Management
  • Business analysis
  • Enterprise Content Management
  • Business Process Re-Engineering
  • History of Business Process Management
  • Benefits of Business Process Management
  • Reflecting on processes
  • Business process life cycle
  • Vision phase
  • Design phase
  • Information gathering
  • Problem definition
  • Existing and future processes
  • Process mapping
  • Flow charts
  • Defining improvements
  • Establishing functions
  • Modelling phase
  • What-if analysis
  • Testing the design
  • Execution phase
  • Implementing processes
  • Automating processes
  • Workflow engines
  • Monitoring phase
  • Business Activity Monitoring (BAM)
  • Balanced Scorecard
  • Identifying gaps
  • Process Mining
  • Optimising phase
  • Introduction to Lean
  • Introduction to Six Sigma
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Estimated Duration
15 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment

Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.

Career Outcomes

Professional Development For:-

  • Process Analyst
  • Business Process Improvement Specialist
  • Business Development Officer
  • Business Risk and Governance Consultant

 

Easy online delivery of the information. Well written. I enjoyed the platform format, it looks great & has the flexibility to flick between modules & the assessment questions & work on each one in whatever order I liked.
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S. Brown
Warwick, QLD
Introduction to Business Process Management
June 2022
My overall experience with AOC was positive. It helped to have the printed course material as this made learning far easier. I would recommend other students order hardcopies to assist them.
Avatarneutral
R. Bermudo
Wellard, WA
Introduction to Business Process Management
March 2022
The online module was user friendly and the content was educational. I only needed to contact support twice, once for my assignment review and once for my assignment to be marked. Both instances had quick and friendly responses. I am very happy with my results and the feedback I received.
Avatarneutral
V. Iaria
Geraldton, WA
Introduction to Business Process Management
February 2022
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  • 12 Months' Access
Business Process Management (BPM)
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About Us

At Australian Online Courses, we are passionate about helping individuals from diverse backgrounds achieve their career goals. Since 2008, we have created opportunities for people in Australia and around the world.

Our Difference

What sets us apart is that we genuinely care about your career development. That’s why flexible study schedules, competitive pricing and exceptional customer and student support are at the heart of what we do. Our comprehensive courses, developed in consultation with industry employers, provide the skills and knowledge necessary for success in your current role or to pursue new opportunities.

Our state-of-the-art eLearning platform means you can study anywhere, anytime. So, enrol today and get the skills and confidence you need to achieve your career dreams, big or small.

Graduation

A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.

How to Enrol

You can enrol online by clicking Get Started on any course page under Enrol & Start Today. Follow the prompts to complete your enrolment as an individual, business, or service provider.

Enrol via Live Chat (Business Hours)

Enrol via Telephone 1300 76 2221 (Business Hours)

Payment Options

Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.

Course FAQs

Why choose Australian Online Courses?
  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support via email;
  • We offer twelve (12) months’ access, with extensions available upon application (fees apply);
  • Course may be tax deductible; see your tax advisor.

There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18 with a competent level of English. For those under 18, please complete the Parent/Guardian Consent Form before enrolling.

To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.

You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!

Credit card: Within 60 mins during business hours.

BPAY: Within 1-2 working days.

Internet Banking: Within 1-2 working days.

Cheque/Money Order: Upon receipt of mailed cheque.

This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.

No. All courses are delivered online via our LMS and there are no work placement requirements in this course.

Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.

Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.

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