The Certificate of Medical Reception and Office Administration has recently been updated to include the following topics:
- Maintain patient records
- Patient recordkeeping
- Roles and responsibilities
- Confidentiality, privacy and security
- Medical terminology
- Policies and procedures
- Use medical terms in oral and written communication
- Provide advice on fees, entitlements and rebates
- Schedule medical appointments
- Use appropriate booking and accounts systems
- Billing procedures
- Account and billing documentation
- Veterans affairs, workers compensation and motor vehicle third party accounts
- Legislation and account processes and procedures
- Receive and document payments
- Reconcile medicare payments
- Overdue accounts
- Store financial records
- Effective communication
- Process mail and telephone communications
- Manage client appointments
- Communication flows
- Manage waiting clients
- Maintain office administration
- Use computer files and programs
- Prepare business documents
- Create and update business records
- Cash control
- Monitor stock level and order supplies
- Process accounts
- Prepare financial documents
- Provide basic health care assistance
- Process referrals
- Work effectively in a team
- Manage own performance
This online medical reception and office administration course is ideal if you wish to secure a role as a medical receptionist in a medical centre, clinic or hospital. To view the full course outline, please go to: https://australianonlinecourses.com.au/product/certificate-of-medical-reception-and-office-administration/
