Advance your career in business with a focus on the people and culture that drive organisational success! You’ll learn how to be a workplace culture leader to empower employees and enhance the performance of a business.
Certificate of Organisational Development is an online professional development course that provides the skills and knowledge in leadership, strategy and change management to boost organisational development and success.
In this organisational development course, you will learn to improve workplace communication and manage organisational change, business resources and operational plans. This course will also explore innovative work environments and organisational strategies to boost productivity and competitive advantage.
On completion of this course, you will have an in-depth understanding of how to lead organisational development to drive success in business
Course Structure
Unit 1 - Lead communication in the workplace
- Analyse internal and external workplace needs
- Communication protocols
- Content – type of information
- Methods of communication
- People involved in communication
- Time pressures, locations and resources needed
- Design protocols
- Adaptions for users
- Preparing materials for communication
- Organisational and legislative requirements
- Consequences for misconduct, unethical behaviours
- Complex information to positively influence others
- Understanding your audience and audience role
- Define terms
- Breaking down information
- Compare and contrast
- Give examples
- Analogies
- Including images
- Communicating respectfully
- Consider the needs of all and those from diverse backgrounds
- Address barriers to understanding
- Techniques for solving communications challenges
- Communication styles for different audiences
- Presenting information in a succinct, clear and persuasive manner
- Differences in perspective
- Examine outcomes – see both sides
- Set expectations
- Benefits and outcomes of negotiation
- Mentors others to achieve communication goals
- Manage feedback
- Areas for improvement
Unit 2 - Lead and manage organisational change
- Change management
- Goals and objectives
- Change
- Forecasting
- The input/output procedure
- Budgets
- Forecasting techniques
- Risk assessment and management
- Individual risk
- Change management strategies
- Responsibilities
- Ideas
- Sponsors
- Orchestrators
- Change agents
- Leaders
- Planning change
- Managing change
- Change models
- Lewin
- Beer
- Nadler and Tushman
- Bandura
- Kubler-Ross
- Change management strategies
- Education – effective communication plan
- Effective change strategies
- Innovation
- Introducing change
- Assess and evaluate proposed changes
- Change leading to improvement
- Change situations
- Costs and benefits
- Project plans – for managing change
- Restructuring to support change
- Communication plans
Unit 3 - Manage business resources
- Resource bids
- Business plans
- Business resources
- The language of resource management
- Bids, tender, proposal and contract
- Competitive bidding
- Writing a bid
- Determine nature and level of resources required
- Resource requirements, costs and benefits
- Cost-benefit analysis
- Resource sharing
- Allocating resources to more than one process
- Internal capabilities
- External resourcing requirements
- SWOT analysis
- HR requirements
- Evaluating resource allocation
- Writing procedures
- Risk management
- Risk rating
- Obtaining approval
- Organisational policies and procedures
- Resource allocation
- Creating a resource plan
- Inventory systems
- JIT method
- Fixed point reordering
- Fixed interval recording
- Economic order quantity
- Monitoring usage
- Customer service levels
- Review resource allocation
- Reviewing procedures
- Continuous improvement]
- Principles of improvement
- The balanced scorecard
- Controlling budgets
- Reporting resource efficiency
- Procedural change
- Legislation regulation and legal precedent
- Cash flow budgets
- Managing finance
- Ratio analysis, budgets and responsibility accounting
- Budget types and reporting tools
- Fixed and flexible budgets
- Developing a budget
- Business and economic objectives
Unit 4 - Manage business operational plans
- Resource requirements
- Operational plans
- Acquire resources
- Planning schedule
- Consultation with stakeholders
- Consultation and approval of the operational plan
- Developing contingency plans
- Explain the plan to relevant work teams
- Recruitment and induction
- Manage the acquisition of physical resources and services
- Intellectual property rights and responsibilities
- Profit and productivity plans and targets
- Manage under-performance
- Performance reviews
- Individual and team support
- Variations to operational plans
- Key information sources for proposal development
- Budget and financial information
- Documenting performance
- Developing KIP’s
- Legislation and fair trading laws
- Work health and safety
Unit 5 - Establish innovative work environments
- Identify relevant stakeholders
- Impacts of innovations
- Innovation and change
- Organisational objectives and practices
- Goals and objectives
- Organisational practices
- Core values
- Evaluate current work conditions
- Evaluation
- Barriers and constraints
- Complacency
- Hierarchy
- Conditions that allow innovative practices
- Why innovate?
- Innovation and resources
- Tools and procedures
- Build and lead teams for innovation
- Supporting innovation
- Changes for the work environment
- Impacts of the changing work environment
- Development of ideas
- Selecting resources
- Assess the workplace to support innovation
- Adapting the physical and psychological environment
- Leaders encouraging innovation
- Reinforce the value of innovation
- Take risks to open up opportunities
- Celebrating and encouraging innovation
- Evaluating innovative ideas
- Sharing information knowledge
- Formal and informal leaning opportunities
- Learning from others
Unit 6 - Develop organisational strategies
- Planning
- Aims
- Processes
- Evaluation
- Direction
- Organisational values
- Planning models
- Goals-based planning
- Issues-based planning
- Organic strategic planning
- Timing
- Planning focus
- Gaining support
- Stakeholder influence
- Engagement
- Information in strategic planning
- The competition and the market
- Market information/ market research
- Capacity and capability information
- Internal information – performance review data
- Environmental scans
- Strengths and weaknesses – tools
- STEEP, PEST and SWAT analyses
- Co-operative or joint ventures
- Risk assessments
- Simulations
- Monte Carlo simulation
- Fault tree analysis
- Event tree analysis
- Focus groups
- Econometric models
- Cost-benefit analysis
- Research and background
- Organisational plans
- The SIPOCC model
- Controls
- Formulating strategic objectives
- Prioritising objectives
- Documenting plans
- Competitor analysis
- Industry – competitive force
- Final check of plan
- Action plans
- Required resources (skilled labour)
- Communication
- Performance monitoring and measurement
- Performance measurement criteria
Study Hours
Estimated duration 90 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
Directions were easy to follow along. Learnt a lot and enjoyed that I could do it at my own pace in my own time.
Stephanie | Hackham, SA | Certificate of Organisational Development
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrolment Form – Employment Services and Rehabilitation Providers
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Payment Options
Visa, Mastercard, BPAY, Bank Transfer and Afterpay. Please allow 1-2 Business days for processing for BPAY, Bank Transfer and Afterpay.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Afterpay: Within 1-2 working days
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
Professional Development for:-
- Human resources
- Business management
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