Designed for real-world application in the workplace, relationships, group settings, and online environments, this course helps you build genuine, lasting confidence.
Building Self-Esteem and Assertiveness Skills is a practical, psychology-informed professional development course that helps you stop second-guessing yourself and start communicating with confidence.
In this self-esteem and assertiveness skills course, you’ll learn how self-esteem develops, how it affects your choices and relationships, and how to shift unhelpful self-talk into a more balanced, supportive inner voice. You’ll also explore mindset, self-compassion and resilience in everyday behaviours.
You’ll practise assertive communication techniques to express your needs honestly while still respecting others. You will also learn to handle criticism, manage challenging conversations, say ‘no’ without guilt, and build your self-esteem through self-care and support networks.
On completion of this course, you’ll have the skills to communicate assertively and exude confidence in your personal and professional life.
Course Structure
Building Self-Esteem and Assertiveness Skills
Unit 1: Understanding Self-Esteem
- Defining self-esteem
- The science of perception and confidence
- Upbringing, culture, and environment
- Positive and negative self-talk
- Self-concept, self-worth, and confidence
- Self-esteem and performance
- Early experiences and self-belief
- Mapping your self-esteem journey
Unit 2: Building Confidence from Within
- Mindset, confidence, and behaviour
- Recognising and overcoming imposter feelings
- Cognitive reframing
- Self-compassion and self-support
- Visualisation and affirmation techniques
- Building resilience through achievable goals
- Using body language to project assurance
- Creating confidence rituals for challenging moments
Unit 3: Developing Assertive Communication
- What assertiveness looks and sounds like
- Communication styles
- Assertive communication
- Using “I” statements to express feelings and needs
- Non-verbal communication
- Active listening and respectful disagreement
- Saying “no” effectively and healthy boundaries
- Criticism and confidence
Unit 4: Applying and Sustaining Assertiveness
- Managing challenging conversations
- Assertiveness in group, workplace, and online settings
- Balancing empathy and firmness
- Dealing with setbacks and criticism
- Self-esteem and self-care
- Building a supportive personal and professional network
- Tracking progress and adjusting goals
- Developing a personal growth action plan
Study Hours
Estimated duration 15 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
Click to See What Our Students Say
It was easy to use and learning was accessible.
Laura | Montmorency, VIC | Building Self Esteem and Assertiveness Skills
It was a really good experience. The advantage of being able to work on the modules when I had free time, allowed me to successfully complete the course. I will continue studying with AOC. Thanks for the support
Maria | Clayton, VIC | Building Self Esteem and Assertiveness Skills
I had an amazing experience. This was like therapy and education merged to help me grow. Once I would sit down to do my assignments and research, I used to get so immersed in it that I would keep on going. It was rewarding in terms of emotional and behavioural growth for me. I have achieved what I intended to achieve with this course. I have developed my self confidence and I am working towards my goals.
S. Begam, Pemulwuy, NSW | Building Self-Esteem and Assertiveness Skills
This course was good for self reflection and thinking on future considerations.
J. Moors, Ettalong Beach, NSW | Building Self Esteem and Assertiveness Skills
The experience was enjoyable – the LMS was easy to use and tutor support was great.
C. Scarff, Kilmore, VIC | Building Self Esteem and Assertiveness Skills
I enjoyed my experience with AOC and would contemplate using them again for further study.
Maddison | Ringbark, WA | Building Self Esteem and Assertiveness Skills
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrolment Form – Employment Services and Rehabilitation Providers
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Payment Options
Visa, Mastercard, BPAY, Bank Transfer and Afterpay. Please allow 1-2 Business days for processing for BPAY, Bank Transfer and Afterpay.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Afterpay: Within 1-2 working days
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
Professional development for those who wish to build their assertiveness and self-esteem skills
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