Certificate of Organisational Psychology

Unit 1: Introduction To Organisational Psychology

• Introduction to organisational psychology
• What is organisational psychology?
• Key theoretical frameworks
• Psychologists in the workplace
• Applying organisational psychology for non-psychologists

Unit 2: Work Motivation and Job Satisfaction         

• Workplace behaviour and motivation
• Motivation theory
• Goal-Setting Theory
• Self-Determination Theory (SDT)
• Herzberg’s Two-Factor Theory
• Expectancy Theory
• Equity Theory
• Job satisfaction
• Rewards, recognition, and meaning
• Motivation and performance

Unit 3: Leadership and Management           

• Leadership and management
• Leadership theories
• Trait theory vs behavioural theory
• Autocratic, democratic, and laissez-faire styles
• Transactional vs transformational
• Situational and contingency theories
• Understanding and applying leadership theories
• Effective leadership: traits and behaviours
• Understand leadership in multicultural and virtual teams
• Common management challenges

Unit 4: Team Dynamics and Group Behaviour        

• Team dynamics and group behaviour
• Social identity theory
• Tuckman’s stages of group development
• Social learning theory (bandura)
• Group decision making
• Managing conflict in teams
• Drivers of team performance
• Psychological safety and trust

Unit 5: Organisational Culture and Change             

• Organisational culture
• Organisational climate
• Assessing culture
• Models of organisational change
• Systems-based approaches to organisational change
• Lewin’s Change Model
• Kotter’s 8-Step Change Model
• Adkar Model
• McKinsey 7-s Framework
• The value of organisational change models
• Understanding resistance to change

Unit 6: Recruitment, Selection, and Onboarding  

• Recruitment, selection, and onboarding
• Evidence-based selection practices
• Job analysis – step-by-step
• Structured interviews
• Standardised assessments
• Multiple data points and structured decision-making
• Competency frameworks
• Bias and fairness in recruiting
• Designing effective onboarding strategies

Unit 7: Performance Management and Employee Development

• Performance management and employee development
• Goal setting
• Feedback: driving improvement and engagement
• Applying psychological theories
• Cognitive theories
• Behavioural theories
• Evaluating and recognising performance
• Aligning goals, feedback, and appraisals
• Building performance through coaching
• The GROW model
• Growth mindset
• Mentoring for long-term growth
• Training design
• Overcoming obstacles to performance improvement
• Continuous employee development

Unit 8: Wellbeing, Stress, And Work-Life Balance

• Workplace wellbeing and stress management
• Workplace wellbeing
• Psychological health at work
• Sources of stress
• Impacts of work stress
• Developing personal resilience
• Creating resilient teams and organisations
• Sustaining resilience
• Work-life balance