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Certificate of Change Management

The Certificate of Change Management is a comprehensive course designed to equip professionals with the knowledge and tools to lead, manage, and support change in any organisation. Whether you work in operations, leadership, support, or project delivery, this course builds the confidence to navigate change with structure, clarity, and impact.
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Start Anytime
Yes
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Delivery Method
100% Online
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Study Hours
40 hours
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Course Access
12 Months

The Certificate of Change Management is a comprehensive course designed to equip professionals with the knowledge and tools to lead, manage, and support change in any organisation. Whether you work in operations, leadership, support, or project delivery, this course builds the confidence to navigate change with structure, clarity, and impact.

In this online change management course, you’ll explore the foundations of change management, learn how to apply leading models, and understand the human side of change. You’ll gain insight into how people react to change, how to engage stakeholders, and how to plan for communication, training, and feedback. Real-world examples and activities help connect theory to workplace challenges.

You’ll also build leadership capabilities that support successful change—such as managing resistance, communicating vision, and fostering a culture that supports adaptability. The course guides you through the steps of planning, implementing, and sustaining change, with strategies that support long-term results.

By the end of the course, you’ll understand how to drive change that lasts. You’ll be able to support individuals and teams through transition, measure outcomes effectively, and lead with purpose and confidence. This certificate is designed to strengthen your role in leading change that makes a real difference.

Printed learning materials may be available free to print for this course. Requests can be made by contacting us. 

Course Structure
Certificate of Change Management

Unit 1 – Foundations of Change Management

  • Defining change management
  • Exploring types of change
  • Transformational change
  • Incremental change
  • Strategic change
  • Navigate and embrace change
  • Key change drivers
  • Understanding the change you’re Facing
  • Know the change you’re facing
  • Understanding the role of change
  • Understanding the impacts of change

Unit 2 – Change Models and Frameworks

  • Exploring change models
  • Kübler-Ross Model of Change
  • Force Field Analysis
  • Bridge’s Transition Model
  • Nudge Theory
  • Lewin’s 3-Step Model
  • Kotter’s 8-Step Model
  • McKinsey’s 7-S Framework
  • ADKAR Model
  • Stages of Change Model
  • Applying change models
  • Choosing the right change model

Unit 3 – Leading Change

  • The role of leaders in change
  • Building change leadership skills
  • Emotional intelligence
  • Leading change through storytelling
  • Communicating vision and direction
  • Managing resistance
  • Resistance Mapping
  • Engaging stakeholders

Unit 4 – Change Planning and Implementation

  • Creating a change management plan
  • Change goals and metrics
  • Roles and responsibilities
  • Plan effective training
  • Communication planning
  • Feedback planning
  • Monitoring progress and feedback

Unit 5 – Change, People and Culture

  • Understanding emotional responses to change
  • Building a culture that supports change
  • Cultural transformation
  • Promoting inclusion and psychological safety
  • Supporting individual and team transitions

Unit 6 – Evaluating and Sustaining Change

  • Measure change outcomes
  • Identifying success indicators
  • Using feedback to refine approaches
  • Planning for sustainability
  • Celebrating milestones and learning
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Estimated Duration
40 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment

Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.

Approval and Recognition

Australian Online Courses Pty Ltd is an approved and recognised member of IARC. The IARC is an International association that recognises quality and excellence in tertiary education providers.

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Career Outcomes

Professional Development for:

  • Managers
  • Executives
  • Professionals
Enrol & start today
* Ts&Cs apply
Certificate of Change Management
$499.00
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About Us

At Australian Online Courses, we are passionate about helping individuals from diverse backgrounds achieve their career goals. Since 2008, we have created opportunities for people in Australia and around the world.

Our Difference

What sets us apart is that we genuinely care about your career development. That’s why flexible study schedules, competitive pricing and exceptional customer and student support are at the heart of what we do. Our comprehensive courses, developed in consultation with industry employers, provide the skills and knowledge necessary for success in your current role or to pursue new opportunities.

Our state-of-the-art eLearning platform means you can study anywhere, anytime. So, enrol today and get the skills and confidence you need to achieve your career dreams, big or small.

Graduation

A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.

How to Enrol

You can enrol online by clicking Get Started on any course page under Enrol & Start Today. Follow the prompts to complete your enrolment as an individual, business, or service provider.

Enrol via Live Chat (Business Hours)

Enrol via Telephone 1300 76 2221 (Business Hours)

Payment Options

Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.

Course FAQs

Why choose Australian Online Courses?
  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support via email;
  • We offer twelve (12) months’ access, with extensions available upon application (fees apply);
  • Course may be tax deductible; see your tax advisor.

There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18 with a competent level of English. For those under 18, please complete the Parent/Guardian Consent Form before enrolling.

To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.

You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!

Credit card: Within 60 mins during business hours.

BPAY: Within 1-2 working days.

Internet Banking: Within 1-2 working days.

Cheque/Money Order: Upon receipt of mailed cheque.

This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.

No. All courses are delivered online via our LMS and there are no work placement requirements in this course.

Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.

Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.

Offer
Enrol in June and take 15% off!
  • Valid for courses only
  • Enter the coupon code JUNE when enrolling.
  • Ts&Cs apply.
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