Are you considering working as a cleaner or starting your own cleaning business? If so, this cleaning course will set you apart from the competition, making you an attractive prospect for an employer or client.
The Certificate of Domestic and Commercial Cleaning is an online cleaning course that provides the knowledge and skills needed to become a cleaning professional.
Throughout this comprehensive online cleaning course, you will gain a range of practical skills, from commercial and domestic cleaning to selecting the right products and equipment. You’ll also master the techniques for thorough and efficient cleaning, ensuring you’re ready for any job.
You will learn about job requirements, how to implement eco-friendly techniques and health, safety and hazard management protocols. You’ll also discover the essentials of cleaning hard floors, carpets, glass, furniture, and more, all while ensuring efficiency and safety.
On completion of this online cleaning course, you will feel confident about providing professional and specialist cleaning services and starting your own business.
Course Structure
Unit 1 - Clean Hard Floor Surfaces
- Work orders
- Basic order information
- Types of hard floor surfaces
- Wet and dry soiling
- Effects of soiling on hard floor surfaces
- Dust
- Heavy dirt build-up
- Food and beverages
- Liquids and oils
- Equipment for hard floor surfaces
- Broom and mop types
- Chemicals for hard floor surfaces
- Safety data sheets (SDS)
- Heavy-duty floor degreaser
- Health and Safety
- Poison safety signage
- Personal protective equipment (PPE)
- Clear area to be cleaned
- Cleaning techniques
- Equipment checks
- Calculate and prepare chemicals
- Workplace procedures and hygiene standards
- Waste disposal
- Cleaning and storing equipment
- Storing chemicals and other items
- Reporting faulty equipment
- Completing workplace cleaning schedule
Unit 2 - Clean Carpets
- Assess carpet type and job requirements
- Types of carpet fibres
- Job requirements/work order
- Worksite hazards and risks
- Heath and safety induction
- Refresher training
- Risk management
- Determine the carpet cleaning process
- Select appropriate equipment and rectify faults
- Carpet cleaning equipment
- Equipment checks
- Cleaning chemicals
- Hazardous substances
- Eco-friendly cleaning
- First-aid measures
- Using signs and barricades
- Noting pre-existing stains and damage
- Carpet cleaning checklist
- Cleaning carpets – remove furniture
- Safe manual handling (lifting techniques)
- Cleaning standards
- Company requirements
- Carpet cleaning steps
- Vacuuming
- Bonnet cleaning
- Hot water extraction
- Dry/wet foam shampoo
- Encapsulation
- Communication with supervisors
- Reporting results
- Clean worksite
- Dispose of collected soil and waste
- Hazardous waste
- Wastewater
- Ergonomic principles
- Clean check and store equipment and PPE
- Equipment maintenance
- Store or dispose of unused chemicals
- Emergency response procedures
- Chemical spills
- Evacuation procedures
Unit 3 - Clean Glass Surfaces
- Assess and clean glass surfaces
- Glass types and surfaces
- Assess the extent of cleaning required
- Job requirements
- Assess hazards and control risks on a work site
- Health and safety induction
- Refresher training
- Risk management
- Surface soils and confirm techniques
- Pre-existing damage and defects
- Select appropriate equipment
- Equipment checks
- Select cleaning chemicals
- Hazardous substances
- First-aid measures
- Personal protective equipment (PPE)
- Sign and barricades
- Choose appropriate equipment
- Remove soil, waste water and chemicals
- Communication devices
- Remove signs and barricades
- Dispose of soil and waste
- Manual handling techniques
- Hazardous water and wastewater
- Check clean and store equipment and PPE
- Store and dispose of unused chemicals
Unit 4 - Clean Using Environmentally Sustainable Work Practices
- Confirm sustainable practices
- Sustainability and targets
- Use SMART criteria
- Discuss resource consumption
- Measure resource usage
- Identify resource efficiency issues and benefits
- Environmental Management System (EMS)
- Identify resource efficiency issues
- Convey information
- Report breaches
- Regulations and plans for rectification
- Regulations and legislation
- International regulations
- Law and ethics
- Breaches
- Manage water usage and minimise waste
- Hazardous waste and wastewater
- Waste management practices
- Team meetings – identify areas for improvement
- Discuss suggestions for improving efficiency
Unit 5 - Clean and Maintain Furniture and Fittings
- Assess the condition of the furniture and fittings
- Review job requirements and clarify issues
- Surface types
- Soil types
- Determine job requirements
- Workplace health and safety
- Hazards and risks
- Risk management
- Cleaning techniques for different surfaces
- Selecting cleaning chemicals
- Eco-friendly cleaning
- Selecting cleaning equipment
- Pre-existing damage is identified
- Clearing work area
- Furniture covered with drop sheets
- Safe manual handling
- Health and safety
- Cleaning furniture
- Dusting, wiping and polishing
- Scrubbing and vacuuming
- Cleaning methods
- Cleaning floors
- Checklist for completion of cleaning job
- Check the working order of electrical fittings
- Soil and waste disposal
- Hazardous waste and wastewater
- Clean and store equipment and PPE
- Dispose or store unused chemicals
Unit 6 - Clean Using Microfibre and Chemical-Free Techniques
- Assess the area to be cleaned and confirm requirements
- Surface types
- Wet area surfaces
- Fittings and fixtures
- Furniture and fittings
- Assess area to be cleaned
- Soil type
- Identify pre-existing damage
- Worksite hazards
- Risk management
- Selecting microfibre cleaning equipment
- Types of microfibre clothes
- Using microfibre cloths
- Flat surfaces
- Microfibre mops and dusters
- Washing drying and sanitising microfibre cleaning equipment
- Storing microfibre equipment
Unit 7 - Clean Wet Areas
- Report soil types and areas requiring special treatment
- Wet area surfaces
- Fittings and fixtures
- Assess wet areas to be cleaned
- Job requirements/work order
- Assess hazards and control risks
- Heath and safety induction
- Risk management
- Report any pre-existing damage
- Select cleaning chemicals and techniques necessary
- Hazardous substances and wastewater
- Cleaning techniques
- Select cleaning equipment required
- Equipment checks
- Removing loose soil from the site
- Despatch soiled items for laundering
- Clean fixtures, fittings and surfaces
- Remove dust and cobwebs
- Mopping, polishing and scrubbing
- Sweeping and wet wiping
- Heavy soiling, graffiti and stained surfaces
- Communicate job to supervisors
- Replenish consumables
- Dispose of collected soil and waste
- Safe manual handling
- Large waste items
- Clean check and store equipment and PPE
- Dispose of chemicals
Study Hours
Estimated duration 50 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment
Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.
Testimonials
As I was starting a new cleaning business, this course gave me great insight into the best cleaning practices.
David | Brisbane, QLD | Certificate of Domestic and Commercial Cleaning
I had alot of fun doing this course I even managed to learn a few more things that I didn’t really know much about. And also this was my first ever course that I have done and now I know what to expect if I have to do any more in the years to come.. Thank you for the wonderful experience.
Kade | Trayning, WA | Certificate of Domestic and Commercial Cleaning
It was easy to access, and there were all kinds of support available to study online.
Bhaveshkumar | Melbourne, VIC | Certificate of Domestic and Commercial Cleaning
I enjoyed studying with you and will be enrolling in more courses in the New Year.
Alice | Wattle Grove, WA | Certificate of Domestic and Commercial Cleaning
Graduation
A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.
How to Enrol
Enrolment Form – Employment Services and Rehabilitation Providers
Enrol via Live Chat (Business Hours)
Enrol via Telephone 1300 76 2221 (Business Hours)
Payment Options
Visa, Mastercard, BPAY, Bank Transfer and Afterpay. Please allow 1-2 Business days for processing for BPAY, Bank Transfer and Afterpay.
Course FAQs
Why Choose Australian Online Courses?
- Professional development that is widely recognised and respected;
- Improve your employment opportunities;
- Study online, anywhere via our elearning system;
- High-quality professional development programs written by industry experts;
- All course materials provided online – no textbooks to buy;
- Unlimited tutor support via email;
- We offer twelve (12) months’ access, with extensions available upon application (fees apply);
- Course may be tax deductible; see your tax advisor.
Are there any entry requirements or pre-requisites?
There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18. In some circumstances, enrolments from younger people may be considered. Please complete the AOC Parent Guardian Consent Form prior to enrolling and submit here.
Are there any computer requirements?
To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.
When can I start this course?
You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!
Credit card: Within 60 mins during business hours.
BPAY: Within 1-2 working days.
Afterpay: Within 1-2 working days
Internet Banking: Within 1-2 working days.
Cheque/Money Order: Upon receipt of mailed cheque.
How is this course delivered?
This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.
Do I need to attend classes or undertake any work placements?
No. All courses are delivered online via our LMS and there are no work placement requirements in this course.
What support can I expect from Australian Online Courses?
Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.
I am an international student. Can I enrol into this course?
Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.
Career Pathways
Future growth
Strong
Unemployment
Low
Professional Development for:
- Commercial cleaner
- Domestic cleaner
- Business owner – Cleaning Services
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