Certificate of Leisure and Lifestyle

Unit 1 – Provide individualised support

• Individualised plans
• Worker job descriptions
• Treatment plans
• Basic human rights
• Promoting independence
• Making informed decisions
• Support activities
• Trusting relationships
• Determine a person’s preferences
• Required equipment
• Supporting the family/carer
• Dignity of risk
• Safe and healthy environment
• Safety inspections
• Hierarchy of control
• Maintain dignity and privacy
• Support services
• Social support programs
• Plan modifications
• Achievement of goals
• Modifications to plans
• Reporting and documentation
• Risk management
• Palliative care nursing
• Law and ethics

Unit  2- Support independence and wellbeing

• Social, cultural and spiritual differences
• Religious beliefs
• Values and attitudes
• Individual needs and rights
• Legislation
• Participation in decision-making
• Work for clients with a disability
• Respect a person’s identity
• Physical appearances
• Activity participation
• Promoting independence
• Identify self-care capacity
• Complaints / problems
• Utilising strengths
• Maintaining client records
• Maintaining independence
• Client’s skills and competence
• Supporting physical wellbeing
• Healthy lifestyles
• The Abbey Pain Scale
• Risk management
• Emotional and psychological needs
• Empowering a client
• Erikson’s eight life stages
• Financial issues
• Mental health
• Resilience
• Abuse or neglect
• Depression
• Domestic violence
• Sexual abuse
• Psychological and emotional abuse
• Reporting abuse

Unit  3- Communicate and work in health or community services

• Effective communication
• Non-verbal communication
• Body language
• Characteristics of respect
• Motivational interviewing (MI)
• Clear communication
• Summarise conversation
• Responding to requests
• Active listening
• Exchanging information
• Cultural and diverse clients
• Service delivery
• Clarify timeframes
• Clarify lines of communication
• Links between community and health services
• Conflict resolution
• Law and ethics
• Administration processes
• Workplace documents
• Continuous improvement
• Skills development

Unit 4- Follow safe work practices for direct client care

• Safe work practices and procedures
• Standard codes of practice
• Accidents and emergencies
• Reporting hazards
• Potential hazards
• Behaviours of concern
• Risk reduction strategies
• Workplace violence audit
• Policies and procedures
• Hierarchy of control
• Records management
• Manual handling / lifting
• Causation of accidents and illness
• Infection control practices
• Protective equipment
• WHS legislation
• Duty of care
• Stress management
• Ergonomics and risk assessment
• Workplace debriefing

Unit  5 – Meet personal support needs

• Equipment, process and aids
• Promoting independence
• Cultural needs
• Physical and sensory needs
• Lifestyle outcomes
• Practical and positive outcomes
• Identifying likes, attitudes and needs
• Decision-making
• Activity planning
• Independence and quality of life
• Cultural considerations
• Mobility/mechanical devices
• Fall recovery techniques
• Technical care activities
• Maximising independence
• Maximise client participation
• Confirm client preferences
• Risk management
• Preparation for personal support
• Lifting procedures
• Responding to routine difficulties
• Providing choices
• Weight loss or weight gain
• Infection control procedures
• Changes to support aids
• Law and ethics

Unit 6 – Provide home and community support services

• Individual plan and goals
• Provide domestic services
• Home care plan
• Home care packages (HCP)
• Communication
• Required equipment
• Establish relationships
• Meeting client needs
• Maintaining self-esteem
• Empathy and respect
• Active observations
• Clients rights
• Abuse or neglect
• Complaint procedures
• Mandatory reporting
• Law and ethics