Certificate of Suicide Bereavement Support

Unit 1  – Increase the safety of individuals at risk of suicide

• Recognise signs of suicide
• Triggers and warning signs
• Grounds for concern
• SOLER acronym
• Questioning techniques
• Suicide risk factors
• Facilitate intervention
• Building empathic relationships
• Chronic pain
• Self-harm
• Suicidal feelings
• Safety plans
• Aggressive clients
• Responding to emergencies
• Foreseeable harm
• Empower the person at risk
• Encourage discussion
• Develop rapport
• Coping strategies
• Mental health issues
• Previous attempts
• Develop support plan
• 6 step referral process
• Document suicide safety plan
• Debriefing
• Supervision and peer support services

Unit 2 – Provide loss and grief support

• Signs of loss and grief
• Primary, secondary and cumulative losses
• Features and symptoms of grief
• Distinguishing grief and depression
• Grieving styles
• Loss of spouse or partner
• Loss of a child
• Parental grief
• Loss of a parent / sibling
• Sudden Infant Death Syndrome (SIDS)
• Signs and reactions to trauma
• Stages of grief
• Complex grief
• Social and cultural differences
• Ethnic and spiritual differences
• Communication
• Active listening
• Health and safety risks
• Suicide risk assessment
• Recognising the warning signs
• Complications of grief
• Engaging empathically
• Respecting cultural differences
• Listening skills
• Facilitate coping mechanisms
• Prolonged grief disorder
• Stress Vulnerability Model
• Support services and resources
• Supporting child grief and bereavement
• Healthy ways to face loss
• Disaster grief
• Treatment strategies
• Client feedback
• Criteria for referral
• Self-care for professionals
• Debriefing
• Review client outcomes
• Problem-solving
• Negotiation
• Plan changes

Unit 3 – Provide suicide bereavement support

• Resources and support services
• Facilitate early access to services
• Isolate proactive measures
• Intervention responses
• Postvention
• Suicide prevention
• Client safety
• Document plan
• External support agencies
• Empathic listening
• Facilitate coping mechanisms
• Respect cultural differences
• Refugees and asylum seekers
• Diverse mourning practices
• Responding to grief
• Non-verbal communication
• Worker stress levels
• Legal obligations
• Emotional responses
• Risk management
• Compassion fatigue
• Vicarious traumatisation
• Mirror neurons
• Prevention / coping with burnout
• Professional supervision
• Regular self-evaluation
• Checklists
• Debriefing

Unit 4 – Use communication to build relationships

• Communicating effectively with clients
• Building rapport
• Compromising behaviours
• Active listening
• Effective questioning
• Data security
• Professional boundaries
• Formal presentations
• Media resources
• Communication protocols
• Exchanging information
• Tips for providing information to clients
• Policies and procedures
• Law and ethics
• Specific customer needs
• Seeking help from others
• Referral processes
• Communication barriers
• Conflict resolution
• Threatening behaviours
• Meetings and agendas
• Facilitating meetings
• Discussing relevant issues
• Effective group discussions
• Meeting participation
• Conflict between participants
• Recording/minute taking
• Distribution of minutes / reports

Unit 5  – Plan and conduct group activities

• Plan group activities and resources
• Identify client needs
• Generate ideas for activities
• Identify resource requirements
• Coordinate group planning processes
• Collaborative planning and shared ownership
• Negotiate activities with the group
• Develop aims and objectives
• Analyse values and beliefs
• Design group strategies
• Manage group processes and conflicts
• Promote open dialogue and active listening
• Encourage and model sensitivity
• Conflict prevention strategies
• Group conflict resolution
• Debriefing, support, mediation, consultation and facilitation
• Evaluate group activities
• Evaluation and feedback