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Certificate of Disability Support

In this online disability course, you will learn in-depth skills and knowledge about the disability sector to move into disability support positions, including case management and project work in both the government and non-government sectors.
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Start Anytime
Yes
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Delivery Method
100% Online
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Study Hours
120 hours
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Course Access
12 Months

Would you like to embark on a fulfilling career where your work is all about helping a person with a disability achieve their best life? The Certificate of Disability Support is an online professional development program that will provide you with the essential knowledge and skillsets to provide person-centred support to people with a disability.

In this online disability course, you will learn in-depth skills and knowledge about the disability sector to move into disability support positions, including case management and project work in both the government and non-government sectors.

You will also learn to coordinate multiple service inputs for clients and learn how to undertake case management for clients with complex needs and issues.

On completion of this course, you will feel confident to facilitate the empowerment of people with a disability by fostering self-determination, independence and strengths.

Printed learning materials are available for purchase for this course and can be ordered during enrolment.  

Course Structure
Unit - Certificate of Disability Support

Unit 1- Facilitate the empowerment of people with disability

  • Legal, political and social frameworks
  • Developmental delay
  • Intellectual disability
  • Neurological disability
  • Physical disability
  • Sensory disability
  • Disability support services
  • National Disability Strategy 2010
  • National Disability Insurance Scheme (NDIS)
  • Disability Services Standards
  • Social Model of Disability
  • Social justice
  • Catteneo’s Model of Empowerment
  • Facilitating empowerment
  • Human rights
  • Legally denying rights
  • Communication techniques
  • Impacts of trauma
  • Chronic lifestyle conditions
  • Cultural needs
  • Family partnerships
  • Breaches of human rights
  • Abuse and neglect
  • Choice and self-determination
  • Person-centred options
  • Support services
  • Adaptive technology
  • Communication specialists
  • Dignity of risk
  • Self-advocacy
  • Advocacy services
  • SODAS decision-making process

Unit 2 – Provide person-centred services to people with disability with complex needs

  • Complex support issues
  • Prioritise needs
  • Duty of care
  • Risk management
  • Negligence
  • Complex support needs
  • Detecting impairment
  • Comprehensive assessments
  • Aged Care Assessment Program (ACAP)
  • Quality of life
  • Best practice guidelines
  • Complex and support needs
  • Service plans
  • Cultural differences
  • Health problems
  • Service coordination plan
  • SMART goals
  • Community support groups / agencies
  • Individualised care plans
  • Record keeping
  • Support worker required skills
  • Disability support workers
  • Physical conditions
  • Service providers
  • Privacy principles
  • Evaluate plan
  • Feedback
  • Process mapping
  • The Aged Rights Advocacy Service (ARAS)

Unit 3  –  Work with people with mental health issues

  • Communication and relationship building
  • Listening skills
  • Care plans
  • Client autonomy
  • Social, cultural and spiritual differences
  • Client rights
  • Confidentiality and privacy
  • Compliance and sharing
  • Mental health issues
  • Recovery model
  • Values and attitudes
  • Foreseeable harm
  • Dignity of risk
  • Service plans
  • Self-management strategies
  • Family-sensitive approaches
  • Community development and education
  • Mental health promotion
  • Case management
  • Psychosocial rehabilitation
  • Supported employment
  • Early intervention/prevention

Unit 4 – Facilitate the interests and rights of clients

  • Client Rights and Responsibilities
  • Researched Information
  • Identify Interests and Needs
  • Rights Infringement
  • Available Options
  • Client Advocacy Assessment
  • Implement Strategies
  • Identify Barriers
  • Contact Individuals/Organisations
  • Information Confidentiality
  • Encourage Rights Exercise
  • Consult with Supervisor
  • Identify Risks
  • Minimise Harm
  • Legal and Duty Requirements
  • Complaints Mechanism
  • Assist with Complaints
  • Monitor Process
  • Discuss Progress
  • Follow Up Services
  • Obtain Feedback

Unit 5 – Follow established person-centred behaviour supports

  • Person-centred approach
  • Support daily activities
  • Legal considerations
  • Ethical considerations
  • Behaviour support plan
  • Individual needs
  • Strengths and preferences
  • Motivation challenges
  • Seek assistance
  • Safe environment
  • Positive responses
  • Review behaviours
  • Context of behaviours
  • Behaviour triggers
  • Emotional well-being
  • Health status
  • Medication impacts
  • Personal circumstances
  • Record observations
  • Positive behaviour support
  • Address behaviours
  • Restrictive practices
  • Support strategies
  • Interventions
  • Organisational policies
  • Safety procedures
  • Critical incidents
  • Monitor effectiveness
  • Report changes
  • Referral procedures
  • Complete documentation
  • Access to records

Unit 6 – Facilitate individual service planning and delivery

  • Establish Relationships
  • Conduct Exchanges
  • Maintain Confidentiality
  • Recognise Needs
  • Provide Information
  • Prepare for Planning
  • Determine Factors
  • Explain Purpose
  • Assess Readiness
  • Organise Planning
  • Collate Information
  • Liaise with Assessor
  • Plan Service Delivery
  • Respect Perspective
  • Follow Processes
  • Confirm Aspects
  • Consider Needs
  • Conduct Risk Assessment
  • Manage Conflict
  • Review Implementation
  • Consult with Stakeholders
  • Address Problems
  • Respond to Adjustments
  • Support Self-determination
  • Identify Improvements
  • Complete Reporting
  • Record Activities
  • Prepare Reports
  • Update Documentation
  • Incorporate Findings
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Estimated Duration
120 hours
Course Delivery and Start
Start anytime, self-paced and 100% online
Assessment

Assessment will be comprised of written exercises, including short-answer questions, reflective tasks, short reports and/or projects. There are no examinations or due dates for assessment. As a result, you can complete training in your own time and at your own pace with the assistance of unlimited tutor support.

Career Outcomes
  • Disability Services Coordinator
  • Client Engagement Coordinator – Disability Services
  • Support Worker – Disability Services
  • Customer Service Officer – Disability Services

 

Studying with Australian online courses has been an easy and supportive platform, the information provided has been very helpful with my studies.
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Melissa
Warwick, QLD
Certificate of Disability Support
May 2026
I have enjoyed doing this course, it has been informative and have loved doing it all online in my own time. Thank you.
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Karen
Jancourt, VIC
Certificate of Disability Support
September 2025
Easy to navigate around the learning/reading and assessments. Tutors were a great help always checking in to make sure everything was ok. Would study with Australian Online Courses again, it was a great experience.
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Melissa
Grovedale, VIC
Certificate of Disability Support
August 2025
My experience studying with Australian Online Courses for my Certificate of Disability Support has been positive and flexible. The course was easy to follow, with clear materials and helpful support when needed. I liked being able to study at my own pace, which allowed me to balance learning with other responsibilities. The content was practical and gave me a strong understanding of how to support people with disabilities in real-life settings.
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Michael
Noble Park, VIC
Certificate of Disability Support
May 2025
Studying with Australian online courses was so beneficial and surpassed my expectations, it is easily met my career requirements. It was so accessible and easy to use.
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Murtadha
Baghdad
Certificate of Disability Support
March 2025
Good, easy to use and fast assessment reviews.
Avatarneutral
Jason
Shepparton, VIC
Certificate of Disability Support
January 2025
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  • 12 Months' Access
Certificate of Disability Support
$599.00
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About Us

At Australian Online Courses, we are passionate about helping individuals from diverse backgrounds achieve their career goals. Since 2008, we have created opportunities for people in Australia and around the world.

Our Difference

What sets us apart is that we genuinely care about your career development. That’s why flexible study schedules, competitive pricing and exceptional customer and student support are at the heart of what we do. Our comprehensive courses, developed in consultation with industry employers, provide the skills and knowledge necessary for success in your current role or to pursue new opportunities.

Our state-of-the-art eLearning platform means you can study anywhere, anytime. So, enrol today and get the skills and confidence you need to achieve your career dreams, big or small.

Graduation

A Certificate of Attainment and Statement of Results will be issued upon successful completion of this course.

How to Enrol

You can enrol online by clicking Get Started on any course page under Enrol & Start Today. Follow the prompts to complete your enrolment as an individual, business, or service provider.

Enrol via Live Chat (Business Hours)

Enrol via Telephone 1300 76 2221 (Business Hours)

Payment Options

Visa, Mastercard, BPAY and EFT/Direct Deposit. Please allow 1-2 Business days for processing for EFT and BPAY.

Course FAQs

Why choose Australian Online Courses?
  • Professional development that is widely recognised and respected;
  • Improve your employment opportunities;
  • Study online, anywhere via our elearning system;
  • High-quality professional development programs written by industry experts;
  • All course materials provided online – no textbooks to buy;
  • Unlimited tutor support via email;
  • We offer twelve (12) months’ access, with extensions available upon application (fees apply);
  • Course may be tax deductible; see your tax advisor.

There are no course or subject pre-requisites for entry into our programs. However, our professional development programs are generally intended for people over the age of 18 with a competent level of English. For those under 18, please complete the Parent/Guardian Consent Form before enrolling.

To study online with Australian Online Courses you will need a computer (desktop PC/laptop) running a current/updated operating system with reliable high-speed internet access. You will need to use the Google Chrome browser to access your course.

You can start within 60 minutes during business hours when you enrol and pay in full with a credit card!

Credit card: Within 60 mins during business hours.

BPAY: Within 1-2 working days.

Internet Banking: Within 1-2 working days.

Cheque/Money Order: Upon receipt of mailed cheque.

This course is delivered online via our easy-to-navigate Learning Management System (LMS), where you will discover interactive online learning/written content, resources and assessment.

No. All courses are delivered online via our LMS and there are no work placement requirements in this course.

Unlimited tutor support is available throughout your studies via email only during business hours Monday to Friday. Our Administrative team are available Monday to Friday via email, live chat and telephone.

Yes! We accept enrolments from individuals both within Australia and internationally; location is no barrier to entry into our programs.

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