Certificate of Project Management

Unit 1 – Apply project scope management techniques

• Project objectives and requirements
• Project Initiation Document (PID)
• Project deliverables
• Stakeholders
• Identify outcomes
• Scope management plan
• Approvals
• Planning and undertaking the work
• Work Breakdown Structure (WBS)
• Decomposing work
• WBS best practices
• Variances
• Change control
• Compliance
• Scope review – project deliverables
• Project outcomes
• Reviews and evaluations

Unit 2 – Apply project time management techniques

• Developing project schedule
• Developing Work Breakdown Structure (WBS)
• Project schedules and activity lists
• Estimate task duration and effort
• Sequencing and dependencies
• Schedule network analysis
• Critical path method (CPM)
• Tools and techniques for identifying project schedule impact
• Critical chain method
• Resources optimisation techniques
• Modelling techniques
• Schedule compression
• Project tools and software
• Communicate a schedule baseline to stakeholders
• Record and report progress of scheduled activities
• Schedule control and performance
• Forecast the impact of change on schedule
• Change options – impact assessment and considerations
• Updating project schedules
• Effectiveness and time management by project review
• Documenting issues

Unit 3 – Apply project quality management techniques

• Determine quality requirements of stakeholders
• Project quality management planning
• Determining quality requirements
• Quality criteria
• Using the SMART rule
• Policy and procedures for project quality
• Developing quality requirements
• Quality assurance
• Quality management tools and techniques
• Data representation
• Quality audits (objectives and outcomes)
• Inspection and statistical sampling
• Benchmarking and problem solving
• Quality control records
• Agreed quality requirements
• Communicate shortfalls in quality outcomes
• Communication models and styles
• Continuous improvement
• Project review
• Identify and report quality management issues

Unit 4 – Apply project cost management techniques

• Identify project objectives, duration, deliverables and resource requirements
• Project cost management
• Cost estimating
• Cost management plan
• Cost estimating methods
• Estimate and calculate project resource costs
• 12 step cost estimating process
• Inputs for project budget and cash flow management
• Presenting and communicating cost estimates
• Project budget and cost baseline
• Finalising the project budget
• Cost management plan
• Cost management processes
• Earned Value Management (EVM)
• Key values, variances and performance reports
• Forecasting techniques
• Cost control
• Income and expenditure monitoring
• Project cost records
• Budget variances
• Cost management strategies and processes
• Project lifecycle
• Project performance reviews
• Updating cost estimates and budget
• Review final project outcomes, budget and costs
• Feedback and cost management improvements

Unit 5 – Apply project risk management techniques

• Identify project deliverables, objectives and resources
• Project goals or objectives
• Risk management
• Risk plans, methods, techniques and tools
• Risk planning and project priority
• Risk management strategies
• Risk reporting mechanisms
• Monitoring risks
• Advise project managers of changing circumstances
• Opportunities and environmental changes
• Amend plans to reflect the changing environment
• Contribute to corrective actions
• Review and monitor contingency plans
• Task allocation to teams and individuals
• Review/audits
• Seek feedback
• Identify risk management issues
• Communicate issues to stakeholders
• Making changes to risk register

Unit 6 – Apply project stakeholder engagement techniques

• Identify relevant stakeholders
• Identification techniques
• Recording stakeholder details
• Types of stakeholder interest and engagement
• Segmenting stakeholders
• Forms of stakeholder engagement
• Interactions
• Interests and influences
• Stakeholder management
• Action plans
• Communication plans
• Negotiating a communication schedule
• Variations to communication schedules
• Levels of authority
• Variances
• Stakeholder behaviour expectations
• Communication needs
• Resolution of needs
• What should be communicated
• Interpersonal skills
• Stakeholder engagement plan
• Challenges